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The latest from CEO Grant Fowler: March 2021

If 2020 was a bumpy road, 2021 is shaping up to be the highway leading towards better days. Here in Australia, we continue to handle the coronavirus threat remarkably well. Our vaccination campaign is underway, consumer confidence is bouncing back and economic predictions are looking good.

The pandemic hastened the uptake of experience-enhancing and margin-increasing property technology or proptech, among the Australian property industry. The Property Council of Australia surveyed 216 industry professionals in November and found that 55 per cent are enhancing their existing technology systems in response to COVID, and 27 percent are investing in new systems.

You can read more about DIVVY’s latest proptech products, Drive-Up and Check-In, in this update.

Drive Up with DIVVY

We’ve all had days where we’ve forgotten to pre-book our parking. That’s why we launched Drive Up casual parking. It’s everything our customers love about parking with DIVVY – cashless, ticketless, contactless and above all, easy – but without the need to book in advance.

We partnered with Enacon Parking to install Drive Up at their Bella Vista car park in December. It’s a busy open-air site next to Norwest Private Hospital and CircaRetail Shopping Centre.

We’ve had great success with two Drive Up products at the site, starting with Pay on Entry, where visitors are charged a set all-day rate as they enter the car park. Pay on Exit is now installed at the site, charging drivers at the car park exit a fee based on the duration of their stay.

DIVVY Drive Up replaces a pull-ticket and cash payment system at the Bella Vista site, and is already saving Enacon five hours of cash collection, ticket refill and maintenance labour per week, not to mention the cost of the paper tickets.

Drive Up is coming to more locations across Sydney soon, so keep your eye out for DIVVY Drive Up parking near you.

Parking is the hot ticket in 2021

Have you seen our fresh new website?

Many people have returned to workplaces after spending most of last year working from home, and lots of them are avoiding public transport and looking for parking instead.

Our new website was launched at just the right time in October last year. In the first two months of 2021, our website traffic and user sign ups have been at record levels, with site traffic up more than 100 per cent at the same time last year.

Check out the new staff parking case studies or technology page for yourself!

Check In with DIVVY

As Australia adjusts to the latest version of the new COVID normal, we’re evolving our proptech too. Our Queuing and Contact Tracing platform was designed to last year to help businesses (including Woolworths) communicate to customers their busiest periods and days and in-store wait times.

Now we’re developing Check In, a visitor management solution using DIVVY QR code technology to check visitors or staff into a business’s premises. Check In can be used for contact tracing purposes, or to maintain a record of personnel on site at any given time, and is designed to meet the needs of the business now and into the future.

Get the most out of your staff parking

Find out how the TOGA Group reduced their overheads while supporting their staff through the pandemic with DIVVY Enterprise’s staff parking management system.

Contact Us

The DIVVY team is always here to help. For more information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.  

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News

Monthly parking – the best value for regular commuters

For the regular commuter, a monthly parking booking offers the ultimate in value and convenience. But make sure you get in quick – monthly parking is so simple, handy and affordable that spaces fill up fast. 

Best value 

Booking your parking ‘in bulk’ with a monthly booking means you secure a reduced rate. For full-time commuters, there is no better value than monthly parking.

So convenient 

A monthly parking commitment saves you the time and bother of finding and paying for a new parking space every day. If you have offsite meetings or appointments, with a monthly booking you can leave and return to your parking space throughout the day without penalty or hassle. And there’s no need to fiddle with payment machines; your monthly parking is prepaid and completely cashless.  

Nice and easy  

When you’re booking your monthly parking on the DIVVY app or website, be sure to search at least three days in advance to ensure that all available parking is displayed in the results. Once you’ve made your booking, you can cross parking off your to-do list for weeks.

DIVVYs Monthly parking options 

DIVVY offers affordable and handy monthly parking options in sought-after central locations.  

Monthly parking can be booked with DIVVY at more than 15 car parks across Sydney city, from Circular Quay to Surry HillsBarangaroo to Darling Harbour. There are also centrally-located monthly parking choices in Parramatta and Melbourne city.  

Because it offers such good value and is so convenient, monthly parking is popular. Make sure you book early to avoid disappointment. 

List your unused parking spaces with DIVVY 

Your business could be generating revenue from unused parking spaces by listing them with DIVVY Marketplace booking platform.  

DIVVY Marketplace connects drivers with convenient parking spaces and converts underutilised parking spaces into revenue for businesses. With a database of 80,000 parking customers, DIVVY reaches a lot of Australian drivers looking for a parking space.  

DIVVY Marketplace parkers and businesses have access to dedicated customer support staff via phone, live chat or email 24 hours a day, 7 days a week, 365 days a year. They can solve problems on the ground with their ability to operate boom gates and roller doors remotely.  

Monthly parking is very popular with DIVVY customers. If you have a parking space sitting idle, maximise that asset and list it with DIVVY Marketplace. 

To find out more about listing your parking spaces with DIVVY, contact sales@divvy.com.au.  

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News

Daily parking – the best choice for longer stays

Going somewhere for more than a few hours? Daily parking is your best bet.

More adaptable than monthly parking and offering better value than hourly parking, daily parking offers a great mix of flexibility, convenience and affordability.  

Good value

If you’re planning on staying a while, daily parking is the most cost-effective parking choice. For stays longer than a few hours, daily rates represent better value than hourly rates. Evening, weekend and motorbike daily rates are even more affordable. If you’re a part-time commuter only parking a few days a week, daily parking will cost you less than monthly parking.

Saves time

Pre-booking your daily parking with DIVVY is a time saver. Not only do you save time spent looking for somewhere to park, but because you’ve pre-paid you don’t need to waste any time at the payment machine when it’s time to leave either. Booking via the DIVVY app or website is quick and simple.

Contactless parking

Avoid ticket machines and cash payments when you book your daily parking with DIVVY. DIVVY’s QR code technology means entering and exiting the car park is contactless, and because your parking is pre-paid, it’s cashless too.

Peace of mind

You can relax when you pre-book your daily parking with DIVVY. Rest easy knowing your car is parked in a monitored, secure and well-lit car park. For added convenience, your parking receipt is emailed to you, making it easy to find at tax time or to claim reimbursement from your employer.

DIVVY’s daily parking options in Sydney city, Parramatta and Melbourne

DIVVY offers drivers affordable and convenient daily parking in sought-after locations like Parramatta, Surry Hills, Barangaroo, Darling Harbour, Sydney city and Melbourne city.

Check out our website or the DIVVY app for daily parking near you.

The benefits of listing car parking spaces with DIVVY

In cities across Australia, DIVVY Marketplace connects drivers with underutilised or empty car spaces. If your business has car spaces that are sitting empty, you could be generating revenue by listing parking spaces on DIVVY Marketplace to be booked by the public.

The system is completely flexible, allowing businesses to set the parameters around which spaces are available for booking, and when. Businesses can even decide to whom the spaces are made available for booking.

DIVVY marketing reaches a database of 80,000 parking customers looking for a car space. DIVVY Marketplace is supported by a dedicated customer support team on hand for parkers and businesses 24 hours a day, seven days a week, 365 days a year via phone, live chat or email. With their ability to operate boom gates and roller doors remotely, they can solve problems on the ground.

To find out more about listing your parking spaces with DIVVY, contact sales@divvy.com.au.

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News

Hourly car parking – affordable, convenient and easy

In a city like Sydney, the easiest way to get around is often in your own car. But where to park? Find out how DIVVY’s hourly parking makes parking in Sydney so simple.

It’s affordable

Some car parking operators charge a premium for hourly parking, especially in areas of high demand like the Sydney CBD. DIVVY is different. Our weekday Sydney city parking starts from $5 an hour, and weekend and evening rates are even lower. It’s almost certainly cheaper than a taxi or a ride share, and you might even find that DIVVY’s hourly parking is cheaper than taking public transport.

It’s quick

Pre-book your hourly parking on the DIVVY app or website before you leave home, and you’re good to go. No more time wasted driving the streets looking for a park. The booking process itself is super quick and easy too.

It’s convenient

Use the DIVVY website or app to book a park where you need it, when you need it. It’s that simple. Only book the amount of time you need – no need to pay for a whole day if you’re only staying an hour. Your receipt is automatically emailed to you, giving you an easy-to-find record of your parking if you want to claim reimbursement from your employer or for use at tax time.

It’s secure

DIVVY car parks are well-lit, monitored and secure. No more worrying about your car left parked on the street, or fumbling for your keys in the dark.

It’s contactless

When you pre-book your hourly parking with DIVVY, you’re securing yourself a cashless, contactless parking space. DIVVY’s unique QR code technology means no ticket machines.

Why list car parking spaces with DIVVY?

Maybe your business has more car spaces on its lease than it needs, or perhaps your car spaces are going temporarily unused whilst your employees work remotely. Businesses can list their unused parking spaces on DIVVY Marketplace for booking by the public. Every parking space booked returns revenue to your business.

DIVVY markets to a database of 80,000 parking customers, saving businesses from having to invest in marketing of their own to fill parking spaces. Businesses have the option to exercise discretion around who can access listed spaces, thereby eliminating any security concerns. Support is available to all parkers and businesses 24 hours a day, seven days a week, 365 days a year via phone, live chat and email, and DIVVY customer support staff can solve problems on the ground with their ability to operate boom gates and roller doors.

To find out more about listing your parking spaces with DIVVY, contact sales@divvy.com.au.

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News

Case Study: DIVVY and Enacon Parking

Since 2016 DIVVY has partnered with Enacon Parking to manage all pre-booked parking across their portfolio of diverse Sydney carparks. Today, DIVVY handles on average 1,851 parking transactions for Enacon every month.

Enacon Parking is a wholly owned subsidiary of Mulpha Australia, one of Australia’s most experienced real estate investors. In operation since 1979, Enacon is responsible for developing and operating Mulpha Australia’s parking facilities.

DIVVY pre-book parking is in operation at Enacon’s multistorey carpark at 2 Cathedral Street, Sydney, their hospital-adjacent open air carpark in Bella Vista, their valet parking at the Intercontinental Hotel Sydney and their hotel carpark at the Novotel Darling Harbour. Each one of these sites offers a completely different parking experience, but DIVVY pre-book parking works successfully across them all.

DIVVY pre-book parking system or access control device

The DIVVY pre-book parking system allows parkers to select from hourly, daily or monthly parking options via the DIVVY app or website. The system manages payment and parkers then receive a QR code to their phone. The QR code is read by DIVVY’s market-leading access controllers at the carpark’s entrance and exit to allow access and egress.

DIVVY’s pre-book parking system has come into its own during the COVID pandemic. The cashless, contactless system offers peace of mind for drivers still moving around their communities but wanting to limit their risk. Commuters can avoid public transport with a pre-booked DIVVY car park that doesn’t require them to handle cash, pull parking tickets, use payment machines or touch any shared surfaces at all.

Matt Ormiston, General Manager of Enacon Parking, says,

“Since 2016, Enacon has depended on DIVVY to provide and manage a complete end-to-end pre-book car parking service across our Sydney carparks.

We know we can rely on DIVVY to market our carparks effectively, manage all pre-book customer transactions, and remit payments to us every month.

Their 24/7 customer care team handle any issues that arise, and all system and access controller maintenance is taken care of. The real time data and reporting that the DIVVY system generates provides invaluable insights into carpark usage. Enacon is happy to recommend DIVVY to other businesses looking to improve their parking systems.”

For more information, please contact our team at sales@divvy.com.au.

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News

Queuing & Contact Tracing Platform

DIVVY’s new Queuing and Contact Tracing Platform helps any business that is visited by the public to navigate venue capacity, social distancing and record keeping regulations with ease. It gives customers the peace of mind and confidence to visit shops, pubs, restaurants, galleries, gyms, hairdressers – any business, large or small, with publicly accessible premises.   

Businesses with premises visited by the public face unique challenges under COVID-19. Governments have introduced capacity limits to ensure social distancing can be maintained. Businesses are required to keep records and contact information for all visitors.

Not only are there government-mandated obligations to adhere to, but businesses also need to consider their customers’ mindset. Customers and patrons need to be assured that their visit will be safe, and that the business has taken all possible precautions, or they simply won’t come. 

At DIVVY, we optimise bookable assets through smarter technology. After witnessing the challenge faced by publicly accessible businesses during COVID, we turned our efforts to developing our Queuing and Contact Tracing Platform.

Our Queuing and Contact Tracing Platform enables any shop, venue, or premises open to the public to communicate with its customers when its peak periods are, which are its busiest and quietest days, and, in the event of queuing, the wait time to enter the venue.

By helping customers plan their visit before they leave home, our Platform makes it easy for them to avoid busy periods, save time, and visit with peace of mind. To find out how DIVVY is helping Australian supermarket giant Woolworths take care of their customers with their Q-Tracker tool, click here.

Our Platform also has pre-book capabilities, giving customers the opportunity to book their visit in advance to avoid queuing. By allowing businesses to control the time, duration and number of customers accessing their premises, and even manage separate areas within the venue, it helps businesses to adhere to venue capacity limits and maintain social distancing within the premises. Visitor record keeping has been mandated by many Australian state and territory governments.

Our Queuing and Contact Tracing Platform allows businesses to capture visitor information quickly and easily, including contact details and day and time of visit.

Our Platform makes it possible to track interactions and crossovers between visitors and employees, helping with contact tracing should it be required.

Some businesses require visitors to complete health attestation questionnaires, declaring any symptoms before entering the premises, and our Platform can manage this too. Using our Platform, it’s quick and simple to conduct these questionnaires, collect the required information and store visitors’ responses.

Effortlessly fulfill your COVID Safe obligations, give yourself peace of mind, and your customers the confidence to visit your business with DIVVY’s Queuing and Contact Tracing Platform.

For more information, please contact our team at sales@divvy.com.au.

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News

DIVVY supports Woolworths with the development of Q-tracker

As the COVID-19 situation continues to unfold, the Australian tech company DIVVY supported Woolworths in building an online booking system -Q-tracker that allows shoppers to assess crowd capacity before making their way to their local store. The customer tool is in addition to the existing measures Woolworths has put in place for COVID-19.

This new technology will monitor queue lengths outside shops with restricted customer numbers – and will help shoppers pick a less busy period when there is no waiting time. The Q-tracker makes use of real-time data to show customers whether stores have had to implement a queue at the entry to support social distancing and any wait time associated with it.

DIVVY’s Chief Information Officer, Anton Mills said:

“This technology was built with the ability to translate to other industries who are also facing similar challenges. It has been built to be agnostic to the industry and can be rapidly integrated with organisations to assist them to adapt to queuing and distancing measures throughout COVID-19.

I’m proud of the team for turning this around in one week, to ensure our client Woolworths Supermarkets could roll this tool out across its four stores in Victoria.”

Currently, this new online booking technology is being trialled at four Woolworths stores in Victoria including Taylors Lakes, Hampton Park, South Melbourne, and St Helena. With this system, customers can book a time to do their shopping without the need to stand in a queue if one exists and be able to safely practice social distancing.

Woolworth store

How does it work?

  1. Head to http://www.woolworths.com.au/shop/discover/q-tracker and simply search for their preferred store by postcode or suburb.
  2. Use the key, to view the estimated queue wait time to enter the Woolworths stores closest to you.
  3. Based on the entered location, it will show the closest stores and also highlight it on the map.
  4. To help you plan when to shop, click the store card which will expand to show when to enter the store and when it is busiest during the week.
  5. The tool updates every 5 mins so you’ll have the latest information whether you’re about to leave home or on your way.

This technology – Q Tracker, can be integrated with other businesses & organisations to assist them to adapt to queuing and distancing measures related to COVID-19.

Woolworths Director of Stores, Robert Moffat said:

“Keeping our customers and teams safe continues to be our top priority at Woolworths.Q-Tracker is a new customer tool across all Woolworths Supermarkets. By helping customers plan when and where they shop before they leave home, Q-Tracker makes it easier to avoid busy periods, save time, and shop with health and safety in mind. Even though most of our stores do not need to implement queuing at the moment, this tool has been developed as another measure to support the safety of our team and customers.”

If your business is facing similar challenges, why not reach out and see how DIVVY might be able to assist – sales@divvy.com.au.

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Press Release

DIVVY supports Woolworths in helping keep Aussies safe during COVID-19 with the development of Q-tracker

Australian tech company DIVVY has supported Woolworths in the build of an online booking system called Q-tracker that allows shoppers to assess crowd capacity before making their way to their local store.

As the COVID-19 situation continues to unfold, the Q-tracker has been developed using real-time data to show customers whether stores have had to implement a queue at the entry to support social distancing and any wait time associated with it. The customer tool is in addition to the existing measures Woolworths has put in place.

Woolworths customers can head to http://www.woolworths.com.au/shop/discover/q-tracker and simply search for their preferred store by postcode or suburb and it will show you the estimated queue wait time to enter the Woolworths stores closest to you.

Woolworths is also currently trialing a booking functionality designed and developed by DIVVY within the Q-Tracker tool at its four stores in Taylors Lakes, Hampton Park, South Melbourne and St Helena in Victoria.

Customers in these four stores will be able to book a time to do their shop which means they will be able to head straight into the store without needing to stand in a queue if one exists and be able to safely practise social distancing.

DIVVY’s Chief Information Officer, Anton Mills said:

“We are pleased to work in partnership with Woolworths’ for the development of the Q-Tracker tool.

“This technology was built with the ability to translate to other industries who are also facing similar challenges.

“It has been built to be agnostic to the industry and can be rapidly integrated with organisations to assist them to adapt to queuing and distancing measures throughout COVID-19.”

Woolworths Director of Stores, Robert Moffat said:

“Keeping our customers and teams safe continues to be our top priority at Woolworths.

“Q-Tracker is a new customer tool across all Woolworths Supermarkets. By helping customers plan when and where they shop before they leave home, Q-Tracker makes it easier to avoid busy periods, save time and shop with health and safety in mind.

“Even though most of our stores do not need to implement queuing at the moment, this tool has been developed as another measure to support the safety of our team and customers.”

For further information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager on 0433 669 901 or at kat@divvy.com.au.

About DIVVY

DIVVY is one of the fastest-growing parking software-hardware companies in Australia whose application of marketing leading technology enables a better customer experience through all bookable assets.

DIVVY’s access technologies are tested in the field every month across 30,000 bookings and processing in excess of 45,000 transactions per month across more than 75 buildings and several open-air facilities.

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Press Release

Australian tech company DIVVY teams up with Microsoft to create smarter buildings

The smart building market is projected to reach $32 billion over the next two to three years, and technology in this space is progressing rapidly.
Australian tech company DIVVY is set to secure a slice of this market with its homegrown and developed internet of things (IoT) I/O Controller.

The DIVVY IoT I/O Controller is a world-first, all-in-one smart box, uniquely designed with built-in digital input pins and output relays.
It helps building managers automate car parking and property functions using smart building technology, offering the ability to control the on/off functions of low-voltage assets such as parking gates, door latches, turnstiles, or water pumps.

While it was built and piloted for the parking garage industry, the DIVVY IoT I/O Controller has the capacity to be used in new or existing smart building applications globally.

Built on the Microsoft Azure platform and powered by Azure Sphere microcontrollers, it leverages the IoT to gather digital input from sensors, translate information in the cloud, and generate straightforward output commands to control equipment.

While trends show that IoT adoption is increasing in smart buildings, even sophisticated software teams can be daunted by how to integrate advanced IoT technologies with legacy digital or nondigital equipment.

DIVVY Operations Director Peter McAlpine says while smart buildings are fast becoming reality, the fact remains that old equipment still exists in buildings and car parks everywhere.

“We needed a device that could connect this traditional equipment to the IoT and bridge the gap between the past and the future,” he said.

“We developed the IoT I/O Controller to offer our clients the highest level of building and data security, automation and control, allowing them to bring their buildings into the future.”

In November 2019, DIVVY was invited to display the IoT I/O Controller at the Microsoft IoT in Action event in Auckland, New Zealand. Microsoft recognised the Controller as a world first and approached DIVVY about a partnership.

After processing the Controller through their Tune Up marketing refinement program, Microsoft is now offering it as part of their Azure Sphere product suite to clients worldwide.

Pauline Hsiao, Microsoft Azure Sphere Solution Specialist, said,

According to a study by McKinsey, office buildings alone stand to gain between $100 billion and 200 billion (USD) per year until 2025 by investing in IoT technology.

DIVVY’s access technologies are tested in the field every month, processing in excess of 45,000 transactions across more than 75 buildings and several open-air facilities.

They are well poised to tap into the market for access control products which reached over $8 billion in 2019 and is estimated to be worth over $12 billion by 2024.

For further information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager on 0433 669 901 or at kat@divvy.com.au.

About DIVVY

DIVVY is one of the fastest growing parking software hardware companies in Australia whose application of marketing leading technology enables a better customer experience through all bookable assets.

DIVVY’s access technologies are tested in the field every month across 30,000 bookings—opening 80,000 boom gates or roller shutters per month and processing in excess of 45,000 transactions per month across more than 75 buildings and several open-air facilities

How the DIVVY IoT I/O Controller works:

1.The IoT I/O Controller is a self-contained box including both input and output ports, with mounting flanges that allow it to be attached directly to equipment or a wall. The box must be powered from a low voltage source (8-40 voltage) and uses Wi-Fi with the customer’s WAN. Inputs can be tied to any digital on/off sensors or equipment.

Two built-in outputs are relays that can directly control the on/off functionality of low-voltage equipment. Powered by the MT3620 module, the controller leverages the Azure Sphere operating system which provides an unprecedented level of security for IoT connected devices.

This secure solution provides device authentication and attestation, supports remote over-the-air software updates to maintain security in the face of evolving attacks, and automates error logging and reporting.

2.Data values are collected through a digital pins input and sent to the cloud. (No processing is done on the edge.)

3.Microsoft Azure IoT Hub is the integration point for input/output connectivity.

4.Once input data is validated, authenticated, and translated, a command is sent back to the I/O Controller where it is transmitted via two voltage relays to control simple on/off equipment functions.

5.Data is collected and available via the cloud. The solution can be customized to include additional condition monitoring, customised edge processing, robust reporting and data visualization, and remote management and controls.

Practical applications of the DIVVY IoT I/O Controller:

1.In parking garages, the controller can be used to detect when a vehicle breaks a beam, to validate and translate information in the cloud, and to send a command to automatically raise the parking gate. Building managers gain not only real-time efficiencies, but access to data about garage access, peak parking times and more.

2.In parking lots, the controller could be connected to water level sensors and water pumps. When sensors detecting standing water surpass a preset threshold in the cloud, a signal will be sent back to the controller to activate operation of the water pump.

3.Inside an office, the solution can control access to the building or bookable areas when used in combination with an additional device. A smart device with screen and camera could detect the QR code of a user and send it to Azure for processing. If validated, Azure would send a signal back to the controller to operate an electronic door strike or turnstile entry system to allow entry.

4.The controller could also be used to control lighting or climate conditions in a room based on connections to presence detection sensors. When a sensor detects a room is occupied, it sends a signal to Azure for processing and logging, and a signal is returned to the controller with a command to activate the output to control the lights.

1. “Digital workplace trends in 2019,” Dimension Data, 2018.

2. “From Traditional Building Automation to Smart Buildings,” Sensative, 23 October 2019.

3. “Major Trends in the Global Access Control Market 2019,” Memoori, 4 December 2019.

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Case Study staff parking

Suncorp & DIVVY: A case study in efficiency and savings

Discover how DIVVY Enterprise helped Suncorp make the most of their existing parking assets to deliver big savings for the business.

Suncorp, one of Australia’s largest financial services brands, operates a fleet of trade vehicles and manages the associated parking. In late 2017, Suncorp commenced a trial with DIVVY Enterprise at their 123 Albert St, Brisbane premises. The challenge was to efficiently manage the parking for their trade vehicles at the site, where there were two-thirds fewer parking bays than vehicles. Suncorp had been managing parking manually via spreadsheets, and to meet perceived demand, additional parking was being leased offsite – at great expense.

DIVVY’s trial got underway and the manual spreadsheets were eliminated, with DIVVY providing precise, accurate real time reporting about vehicles entering and exiting the onsite parking bays.

It wasn’t long before DIVVY established the patterns of usage and it became clear how the trade vehicles and their parking could be managed more efficiently. As a result, Suncorp achieved thousands of dollars’ worth of savings by terminating all additional offsite parking, as with DIVVY’s real-time parking bay management it was no longer needed.

Suncorp also made significant savings by downsizing their trade vehicle fleet, after DIVVY’s reporting showed that the fleet could be streamlined without compromising the business needs.

As well as understanding what DIVVY could deliver in terms of efficiencies and cost savings, Suncorp was keen to trial the DIVVY user experience. Would it be a user-friendly parking management solution for their business? The outcome was clear – DIVVY had helped deliver significant savings to the business and the system was easy to use. The trial was deemed a success and Suncorp rolled DIVVY out to its Brisbane Square premises as well.

In mid-2018, hot on the heels of the Brisbane success story, Suncorp expanded DIVVY into 10 Shelley St, Sydney office. Just as in Brisbane, DIVVY’s reporting established that fewer parking bays could be made to work harder with the DIVVY system.

DIVVY showed that not only could Suncorp use their existing parking bays more efficiently through real-time management with the DIVVY system, but the number of bays under lease also exceeded requirements. Suncorp was able to reduce the number of parking bays, thereby returning even more savings to the business. As well as managing Suncorp’s parking bays efficiently, DIVVY reporting is enabling Suncorp to manage the internal cost allocation of the car bays without fuss.

Suncorp is using DIVVY reporting to allocate parking charges to business cost centres, based on how long staff park for. The data is gathered over a period and projections made, allowing costs to be appropriately distributed between business units.

Suncorp also plans to unlock the Fringe Benefit Tax (FBT) reporting feature of DIVVY reporting this financial year, allowing maximum efficiency at tax time with minimum effort.

Joseph Harmon, Parking Administrator for Suncorp, says

“Suncorp started working with DIVVY in 2017, in our buildings in Brisbane and Sydney, as we were looking for a better system to fulling utilise our larger leased car parks and provide more accurate FBT reporting. Suncorp uses DIVVY to provide convenient and reportable parking to our team members with tool of trade vehicles. The biggest change we’ve experienced since partnering with DIVVY is the ability to have online, accurate reporting of parking usage, along with better utilisation of our car parks. This enable our teams to book leased parks for specific time frames and provides greater flexibility and efficiencies for our business. We are currently looking at expanding the service to our other buildings”.

Suncorp is happy to recommend DIVVY to other businesses looking to improve their parking systems

For further information on this case study, please contact our sales team at sales@divvy.com.au