To provide the full benefits of the Divvy Parking Service, Divvy needs to collect certain information about its users.
You must provide Divvy with information about yourself, such as your email address, name, address, and a confidential Account password, when you register for an Account. In addition, Divvy may retain information you provide as part of User Content which you post to the Site.
Divvy may retain and reproduce the content of any correspondence between you and us. We may also retain any messages, in whatever form they may be, you send through the Divvy Parking Service.
Divvy may (but is not obliged to) check the registration details of all Registered Vehicles which are intended to be used for the Divvy Parking Service to ensure that they are currently registered and accurately described on the Site. Registration plate details will be passed onto the Lister and or building manager to allow the Lister and or building manager to identify you.Divvy may also request you provide licence details, to ensure your licence is current and the details are accurate as at the time of registering your Account. By registering with Divvy, you authorise us to confirm certain details with the Roads and Traffic Authority or other organisations. Divvy's authorisation to check your records is ongoing throughout the time you hold an Account with Divvy.
If you list your car space on Divvy, we may (but are not obliged to) inspect this car space to ensure it has been accurately described and legally available for listing with this Service. By registering with Divvy, you authorise us to obtain this information and you authorise applicable organisations to release such information to Divvy.
Divvy logs each visit to each web page on the Site. A log entry can contain information typically found in the "header" of your web browser's request such as the browser type you used, your Internet Protocol address, and the date and time of day. We may also log your cookie's identification number and the URL of the last site you visited. This log information is important for security, audit, quality improvement, as well as for monitoring the status of the Divvy Parking Service.
When you use the Divvy Parking Service, Divvy may employ clear gifs (also known as web beacons) which are used to track the online usage patterns of our users anonymously. No personally identifiable information from your Account is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing and make the Divvy Parking Service better for our users.
Divvy’s mobile application, if active, may allow us to gather information about your vehicle use, including time of use, location, and other aspects of your vehicle use. Divvy uses this information to provide you with the Divvy Parking Service and to aggregate your use habits and potentially provide you with related benefits such as commuting solutions or other perks for safe driving. Divvy may also aggregate your data with other parkers' data to better understand how people use the Divvy Parking Service and how Divvy can make improvements.
Divvy may store personal information in locations outside the direct control of Divvy (for instance, on servers or databases co-located with hosting providers).
Divvy may institute a rating system whereby other users can rate their experience with you, whether as a parker or as a car space lister. You agree that, once such information is contributed by you in relation to the rating system, it cannot be recalled or altered and will be the absolute property of Divvy.
You may update your Account information that is in an editable format on the Site. You may request Divvy to remove all information about you from our database by using the Account deactivation features available via the Site. However, because Divvy keeps records of all transactions, you cannot delete information associated with past transactions on the Site or by use of the Divvy Parking Service. Additionally, copies of data may temporarily retain information about users as a regular course of Divvy’s data protection and recovery practices.
You agree to bear the risk that removing information made available to the Site or Service may leave cached and archived content viewable by the public, and other persons may have copied or stored that information for uses unconnected to the Divvy Parking Service.
Pursuant to the Terms, Divvy has the right to use all information, including User Content, you make available to the Site or Service as part of providing the Divvy Parking Service to you and all matters ancillary to provision of the Divvy Parking Service.
By providing Divvy with your email address and mobile telephone number, you consent to Divvy using your email address and mobile telephone number to send you notices related to the Divvy Parking Service, including any notices required by law, in lieu of communication by postal mail. For example, if you are a Lister, we will send you information about your rental status. You can turn these notifications off or modify how often and in what form you receive them, in accordance with the options available on the Site.
Divvy may send you other messages in the course of operation of the Divvy Parking Service, such as notifications from other Users, updates about changes and features of the Divvy Parking Service, and important news that may impact your use of the Divvy Parking Service. These communications are considered directly related to your use of the Divvy Parking Service, and may contain banners, ads or promotional material. You may opt out of certain messages as permitted by your settings on the Divvy Parking Service.
Following termination or deactivation of your Account, Divvy may retain your information and User Content for a reasonable time for backup, archival, or audit purposes, or to maintain and improve the Divvy Parking Service. Furthermore, Divvy may retain and use all information (including User Content) contained in your communications to other Users or posted to public or semi-public areas of the Divvy Parking Service.
Pursuant to the Terms, Divvy may disclose the information you provide for a variety of reasons.
We may share your personal information with other users of the Divvy Parking Service. If you park in a space made available via the Divvy Parking Service, we will share your phone number with the Lister, so that they can communicate directly with you if there is an urgent need to do so. If you share your parking space via the Divvy Parking Service, the information for that parking space, which may include the car space address, will be made available to others using our service upon booking confirmation.
Divvy reserves the right to share your rating history. We may also collect aggregate data including, but not limited to, how many transactions you have performed, how many complaints have been received regarding your parking or your parking space, or how many tickets, towing or other issues have been associated with your parking space or vehicle. We may display this data in a way that allows other users to help them determine how to use the Site or Service and how they choose to interact with others via the Site or Service.
As Divvy develops its business, Divvy may buy or sell assets or business offerings. All customer information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers or dissolution.
If you elect to use any referral-type service available on the Site, you will be asked to provide your friend's name and email address or mobile phone number. In doing so, you warrant to Divvy that you have obtained your friend’s consent to you providing such information to us and to Divvy sending your friend an email or text message with an invitation to him or her to visit the site, containing an introductory offer and your details. Divvy stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Any referred potential user may contact us on email@example.com to request that we remove this information from our database. You agree to indemnify Divvy for all losses it incurs in resolving any claims against it that arose from Divvy acting upon the information you supply through its referral service in the way stated in this clause.
Divvy may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Divvy services.
Divvy uses industry standard security measures in place to prevent the loss, misuse, and alteration of the information that we obtain from you.
To protect your information, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your Account. You are responsible for keeping Account passwords and information confidential, and for controlling access to all communications between you and Divvy, at all times.
In the event that personal information is compromised as a result of a breach of security, Divvy will notify those persons whose personal information has been compromised, as soon as practicable following Divvy becoming aware of such breach of security, or as otherwise required by applicable law.
You can change your Account details, information you make available to the Site and Service, and Account preferences at any time by logging onto your Account. You have the right to request and review information that Divvy holds about you, and the right to request changes to correct inaccuracies. Divvy will make the requested changes after due consideration and within a reasonable time.
Divvy does not collect or save any information from children 13 years of age and younger. Protecting the privacy of young children is especially important. For that reason, Divvy does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register as Members. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on Divvy. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org
Identity theft and the practice currently known as "phishing" are of great concern to Divvy. Safeguarding information to help protect you from identity theft is a top priority. Divvy does not and will not, at any time, request your credit card or financial account information, your account ID, password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
The Site may include interactive forums such as message boards and chat rooms. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
The Site or Service may allow users to access Facebook Connect to leverage integration of Facebook social networking features with the Site or Service. By using this Service you are allowing the Divvy to access your information and use it for such integration purposes. You can edit privacy settings for the information that appears on Facebook or disconnect this service by visiting the Facebook Application Settings page or by disabling the integration from our Site.
If you wish to contact us regarding questions or complaints relating to how we collect, store, use, manage or disclose your personal information, we ask that you contact us at email@example.com and mark your email “For attention of Privacy Officer”.