Tag: DIVVY Marketplace

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Meeting driver’s needs in a COVID-normal world

Two years into the COVID pandemic and in many Australian cities, people are returning to their lives while doing their best to avoid contracting the virus. We take a look at how COVID has changed the way in which we get around our cities and how parking operators can meet the needs of drivers in a COVID-normal world.

How has COVID changed our travel habits?

Car travel, and therefore parking, is experiencing a COVID-induced surge in popularity. Data from cities across the world shows that, as COVID restrictions ease, people are opting to travel by car because they are wary about catching the virus on public transport, and that’s what we’re seeing in Australian cities, too.

An online survey conducted by toll road operator Transurban in July last year found that, on average, 22 per cent fewer people in Sydney, Melbourne and Brisbane intended to use public transport every day after COVID, compared to their pre-pandemic use. And, now that COVID-normal life is well underway in those cities, the numbers show that’s exactly what’s happening.

Mobility data from Apple shows that as soon as COVID restrictions began to lift in Sydney in October 2021, car journeys spiked, while walking and public transport trips remained below the January 2020 baseline figures. By January 2022, public transport usage in Sydney was still almost 64 per cent lower than it was pre-COVID.

In Melbourne, road traffic was at 81 per cent of pre-pandemic levels by mid-January 2022, in contrast with public transport usage, which was only at 36 per cent of its pre-COVID baseline numbers. Road toll data, meanwhile, shows that car use has risen even in cities that haven’t experienced extended lockdowns, like Brisbane.

This increase in car use has naturally led to a spike in demand for parking. Parking operators were reporting increases in demand of more than 200 per cent in January 2022, while, in a sign of just how highly valued parking has become, a parking space in central Sydney has been listed for sale for more than $500,000.

So, how can parking operators best meet the needs of this surge of COVID-savvy drivers?

Contactless parking payments systems – more relevant now than ever

The reason why people are eschewing public transport in favour of car travel is to minimise their exposure to COVID, so their choice of parking needs to be as COVID-safe as possible too. Research has shown that public health measures, such as social distancing and minimising shared touchpoints, can help reduce the spread of COVID. That’s where contactless parking payments systems come into their own. They eliminate the need for paper pull-tickets, cash payments, the presence of staff in the car park, and in some cases, any friction points at all, making them the most hygienic parking management systems on offer.

DIVVY offers three contactless parking solutions to suit all types of car parks and parking operators. Our public parking management systems, the pre-book system DIVVY Marketplace and the casual parking product Drive Up, are completely cashless.

DIVVY Marketplace collects payment via the DIVVY app, while Drive Up’s payment device technology accepts VISA, Mastercard, AMEX, Apple Pay and Samsung Pay at the car park entry or exit. Our staff and visitor parking management software, which has paid parking capabilities for those businesses who want to charge their staff for parking, is also cashless and only accepts electronic payments. Cash use, which has been steadily declining here in Australia for some time now, has dropped significantly since the start of the pandemic due to hygiene concerns, with the CBA predicting the nation could be completely cashless as soon as 2026.

Not only are our parking systems cashless, doing away with the need for cash payment machines, but none of our smart parking management systems uses paper pull-tickets either, thus further reducing the number of physical touchpoints in the driver’s journey.

Our parking solutions become completely frictionless with the integration of the DIVVY LPR solution, which uses licence plate recognition technology to calculate the duration of stay. The DIVVY LPR solution eliminates every physical touchpoint in the parking journey, making it the most hygienic, COVID-safe way to park.

Whether you’re looking for contactless parking payment systems for your public car park or your staff and visitor parking, we can help. Get in touch with our friendly sales team to discuss your parking needs today.

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How to choose the right parking equipment

DIVVY’s parking equipment

If you manage staff parking or operate a car park, you’ll know how important it is to get the most out of your parking assets, and good parking equipment can help you to do just that. But when you’re shopping around for parking equipment, what should you be looking for? Here’s how to choose the best parking equipment. 

What does it actually do?

The first place to start is the product’s features and functionality. What do you need your parking equipment to do?

DIVVY offers three cashless, ticketless and paperless parking products to suit the needs of all car park operators.

  • DIVVY Marketplace – turn your vacant car parks into easy revenue when you list them on DIVVY Marketplace, our public parking platform with 90,000 registered users searching for and booking hourly, daily, and monthly parking.
  • Staff Parking – manage staff parking effortlessly and efficiently (and visitor parking too) with our B2B parking solution’s market-leading features such as Free Up My Space, Book on Behalf, and cost savings reports. It has paid parking capabilities too, for businesses who want to charge their staff for parking. Underutilised staff parking spaces can also be listed on DIVVY Marketplace to generate extra revenue, with options that give car park operators discretion over who can book their spaces.
  • Drive Up – everything drivers and car park operators love about DIVVY – easy contactless parking – is now available in a casual drive-up parking product. Drive Up’s payment device technology accepts VISA, Mastercard, AMEX, Apple Pay and Samsung Pay at the car park entry or exit.

What will it cost?

Traditional parking equipment, such as paper pull-ticket machines and cash payment machines, is costly.

DIVVY’s parking equipment, on the other hand, comes in at a fraction of the cost of old-fashioned parking equipment. Our innovative parking solutions are light on the hardware. Because they don’t use paper tickets or take cash payments, all they require is a DIVVY access control device at the car park entry and exit, making them considerably less expensive than traditional parking solutions.

The world-first DIVVY IoT I/O Controller makes existing hardware (such as roller doors and boom gates) remotely controllable, saving the cost and waste of replacing such equipment.

Both the software and hardware components of DIVVY’s parking equipment are quick and easy to set up. A speedy and simple installation process means minimal downtime for the car park, ensuring car park operators maximise their revenue.

How do the numbers stack up?

If you’re investing in parking equipment, you want to be sure that your investment will pay off.

Not only is the capital cost of setting up DIVVY parking equipment much lower than that of traditional equipment, but it costs less to operate too.

Because DIVVY parking equipment’s software updates are performed remotely, there’s no need for a technician to attend every time a change or update is required, meaning less spend on repairs and maintenance.

And because our parking equipment takes all payments electronically, there are also no labour or contract costs associated with cash collection and remittance. DIVVY parking products are energy efficient, using less power in their operation than conventional parking pull-ticket and payment machines, making them cheaper to run.

One of the largest overheads associated with public parking products has always been the cost of paper pull-tickets, which need to be continually replenished and are all too often written off in wastage events. DIVVY’s parking equipment completely eliminates this cost from parking management, saving car park operators potentially hundreds of thousands of dollars every year.

DIVVY parking equipment allows car park operators to get more out of their parking assets, which ultimately helps to boost their bottom line. Listing underutilised spaces on DIVVY Marketplace generates additional revenue with no extra effort, and managing staff parking with DIVVY parking means existing parking assets work harder.

Some of our Enterprise clients have even been able to reduce the number of parking bays on their lease because the DIVVY system is managing their staff parking so efficiently.

Is it easy to use?

This one is key. Your new parking equipment needs to be user-friendly for both drivers and car park managers.

DIVVY’s parking equipment has been expressly designed to deliver a better user experience for both drivers and car park operators. The DIVVY app, website and access control devices are simple and intuitive for drivers to use, guiding them through the parking process step-by-step.

Drivers are placing increasing value on being able to pre-book hourly, daily or monthly parking and pay without cash via a parking app. The ultimate user-friendly option is the DIVVY LPR solution, which uses licence plate recognition technology to offer a completely frictionless parking experience.

All of DIVVY’s parking products are backed by customer support 24/7, 365 days of the year, via phone, text or email.

Is it smart?

It is now widely acknowledged in the property industry that smart cities technology, or proptech, is the way forward to enhancing the customer experience and extracting more value from real estate, including car parks.

Using smart building technology, DIVVY parking equipment brings parking into the 21st century. The exclusive DIVVY smart technology – the DIVVY app, our access control device, the DIVVY IoT I/O Controller, our payment device technology and our software – delivers an improved, streamlined parking experience with fewer friction points for drivers.

It makes life easier for car park managers too, by delivering real-time, accurate car park usage data to the DIVVY cloud portal where it can be translated into reports and analysis to inform astute business decisions.

Technology is the future, so it makes sense to invest in parking equipment from a parking tech company like DIVVY.

Want more?

We’re always here to help. Our expert sales team can help you find the right parking equipment – get in touch today.

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Monthly parking – the best value for regular commuters

Sydney City or Sydney CBD

For the regular commuter, a monthly parking booking offers the ultimate in value and convenience. But make sure you get in quick – monthly parking is so simple, handy and affordable that spaces fill up fast. 

Best value 

Booking your parking ‘in bulk’ with a monthly booking means you secure a reduced rate. For full-time commuters, there is no better value than monthly parking.

So convenient 

A monthly parking commitment saves you the time and bother of finding and paying for a new parking space every day. If you have offsite meetings or appointments, with a monthly booking you can leave and return to your parking space throughout the day without penalty or hassle. And there’s no need to fiddle with payment machines; your monthly parking is prepaid and completely cashless.  

Nice and easy  

When you’re booking your monthly parking on the DIVVY app or website, be sure to search at least three days in advance to ensure that all available parking is displayed in the results. Once you’ve made your booking, you can cross parking off your to-do list for weeks.

DIVVYs Monthly parking options 

DIVVY offers affordable and handy monthly parking options in sought-after central locations.  

Monthly parking can be booked with DIVVY at more than 15 car parks across Sydney city, from Circular Quay to Surry Hills, Barangaroo to Darling Harbour. There are also centrally-located monthly parking choices in Parramatta and Melbourne city.  

Because it offers such good value and is so convenient, monthly parking is popular. Make sure you book early to avoid disappointment. 

List your unused parking spaces with DIVVY 

Your business could be generating revenue from unused parking spaces by listing them with DIVVY Marketplace booking platform.  

DIVVY Marketplace connects drivers with convenient parking spaces and converts underutilised parking spaces into revenue for businesses. With a database of 80,000 parking customers, DIVVY reaches a lot of Australian drivers looking for a parking space.  

DIVVY Marketplace parkers and businesses have access to dedicated customer support staff via phone, live chat or email 24 hours a day, 7 days a week, 365 days a year. They can solve problems on the ground with their ability to operate boom gates and roller doors remotely.  

Monthly parking is very popular with DIVVY customers. If you have a parking space sitting idle, maximise that asset and list it with DIVVY Marketplace. 

To find out more about listing your parking spaces with DIVVY, contact sales@divvy.com.au.  

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Daily parking – the best choice for longer stays

Driving in Sydney city

Going somewhere for more than a few hours? Daily parking is your best bet.

More adaptable than monthly parking and offering better value than hourly parking, daily parking offers a great mix of flexibility, convenience and affordability.  

Good value

If you’re planning on staying a while, daily parking is the most cost-effective parking choice. For stays longer than a few hours, daily rates represent better value than hourly rates. Evening, weekend and motorbike daily rates are even more affordable. If you’re a part-time commuter only parking a few days a week, daily parking will cost you less than monthly parking.

Saves time

Pre-booking your daily parking with DIVVY is a time saver. Not only do you save time spent looking for somewhere to park, but because you’ve pre-paid you don’t need to waste any time at the payment machine when it’s time to leave either. Booking via the DIVVY app or website is quick and simple.

Contactless parking

Avoid ticket machines and cash payments when you book your daily parking with DIVVY. DIVVY’s QR code technology means entering and exiting the car park is contactless, and because your parking is pre-paid, it’s cashless too.

Peace of mind

You can relax when you pre-book your daily parking with DIVVY. Rest easy knowing your car is parked in a monitored, secure and well-lit car park. For added convenience, your parking receipt is emailed to you, making it easy to find at tax time or to claim reimbursement from your employer.

DIVVY’s daily parking options in Sydney city, Parramatta and Melbourne

DIVVY offers drivers affordable and convenient daily parking in sought-after locations like Parramatta, Surry Hills, Barangaroo, Darling Harbour, Sydney city and Melbourne city.

Check out our website or the DIVVY app for daily parking near you.

The benefits of listing car parking spaces with DIVVY

In cities across Australia, DIVVY Marketplace connects drivers with underutilised or empty car spaces. If your business has car spaces that are sitting empty, you could be generating revenue by listing parking spaces on DIVVY Marketplace to be booked by the public.

The system is completely flexible, allowing businesses to set the parameters around which spaces are available for booking, and when. Businesses can even decide to whom the spaces are made available for booking.

DIVVY marketing reaches a database of 80,000 parking customers looking for a car space. DIVVY Marketplace is supported by a dedicated customer support team on hand for parkers and businesses 24 hours a day, seven days a week, 365 days a year via phone, live chat or email. With their ability to operate boom gates and roller doors remotely, they can solve problems on the ground.

To find out more about listing your parking spaces with DIVVY, contact sales@divvy.com.au.

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Hourly car parking – affordable, convenient and easy

Sydney, Darling Harbour during the weekday

In a city like Sydney, the easiest way to get around is often in your own car. But where to park? Find out how DIVVY’s hourly parking makes parking in Sydney so simple.

It’s affordable

Some car parking operators charge a premium for hourly parking, especially in areas of high demand like the Sydney CBD. DIVVY is different. Our weekday Sydney city parking starts from $5 an hour, and weekend and evening rates are even lower. It’s almost certainly cheaper than a taxi or a ride share, and you might even find that DIVVY’s hourly parking is cheaper than taking public transport.

It’s quick

Pre-book your hourly parking on the DIVVY app or website before you leave home, and you’re good to go. No more time wasted driving the streets looking for a park. The booking process itself is super quick and easy too.

It’s convenient

Use the DIVVY website or app to book a park where you need it, when you need it. It’s that simple. Only book the amount of time you need – no need to pay for a whole day if you’re only staying an hour. Your receipt is automatically emailed to you, giving you an easy-to-find record of your parking if you want to claim reimbursement from your employer or for use at tax time.

It’s secure

DIVVY car parks are well-lit, monitored and secure. No more worrying about your car left parked on the street, or fumbling for your keys in the dark.

It’s contactless

When you pre-book your hourly parking with DIVVY, you’re securing yourself a cashless, contactless parking space. DIVVY’s unique QR code technology means no ticket machines.

Why list car parking spaces with DIVVY?

Maybe your business has more car spaces on its lease than it needs, or perhaps your car spaces are going temporarily unused whilst your employees work remotely. Businesses can list their unused parking spaces on DIVVY Marketplace for booking by the public. Every parking space booked returns revenue to your business.

DIVVY markets to a database of 80,000 parking customers, saving businesses from having to invest in marketing of their own to fill parking spaces. Businesses have the option to exercise discretion around who can access listed spaces, thereby eliminating any security concerns. Support is available to all parkers and businesses 24 hours a day, seven days a week, 365 days a year via phone, live chat and email, and DIVVY customer support staff can solve problems on the ground with their ability to operate boom gates and roller doors.

To find out more about listing your parking spaces with DIVVY, contact sales@divvy.com.au.

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How DIVVY Enterprise can generate revenue for your business

Park your car at allotted car parking bay

DIVVY Enterprise is helping businesses across Australia manage their staff parking with maximum efficiency and minimum fuss. Discover how it can also provide your business with an effortless new revenue stream.

Is your carpark always half full? Once the DIVVY Enterprise parking system has streamlined the management of your business’s car parking, it can become apparent that your parking assets are in excess of your requirements. DIVVY Enterprise offers the opportunity to list excess car parking spaces on the DIVVY Marketplace. When parking spaces are listed on DIVVY Marketplace, they become available for booking by others outside your existing parking pool – at a price.

DIVVY Enterprise gives you the control to set the parking product and the rate charged, and the car parking space instantly becomes available to be booked on the DIVVY app. It’s an effortless new revenue source.

Importantly, DIVVY Enterprise offers the utmost in security by allowing you to control who has access to your valuable car parking inventory and when. The Premium Pass options allow you to exercise discretion around who can access the parking spaces you list on DIVVY Marketplace. Choose to open your car parking bays to be booked only by specific people or groups, or all DIVVY users.

For example, businesses may choose to make their car parking spaces available only to other tenants in their building, thus eliminating building access issues. Or they might choose to open the parking spaces to all the existing employees of your business, allowing the entire workforce beyond the current parkers to park onsite at a price.

Alternatively, you can choose to make your car parking bays bookable by all of DIVVY’s 65,000 Australian users for maximum revenue generation opportunities. You set the available times, whether it be weekdays only, or weekends, or specific dayparts or for special events. You control precisely when the parking spaces are available for booking, and by whom they can be booked.

Listing your car parking spaces on DIVVY Marketplace does not mean additional work for you and your team. Thanks to the DIVVY app and DIVVY’s state-of-the-art access controller technology, DIVVY Enterprise offers a seamless parking experience for both car park operators and drivers.

The DIVVY Enterprise real time system integrates bookings, payments and access into one seamless inventory management platform. Not only does the DIVVY Enterprise system save car parking managers and administrators time and hassle, but drivers too. Drivers book and pay for their parking via the DIVVY app and access the carpark using QR code or personalised pin code technology, enjoying an easy, frictionless car parking experience.

Should troubleshooting be required, DIVVY offers support to all parkers and businesses 24 hours a day, seven days a week, 365 days a year via phone, live chat and email. DIVVY customer support staff have access to operate boom gates and roller doors, meaning real solutions for parkers and saving property and facilities teams time and effort.

For further information about how DIVVY Enterprise can help your business generate new revenue from your existing car parking assets, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.