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Case Study staff parking

Data is key to more efficient parking for Boral

Building and construction materials group, Boral, is using data supplied by the DIVVY Enterprise parking management system to increase efficiencies and flexibility at their North Ryde office.

Triniti Business Park in North Ryde, Sydney, owned by Stockland, is home to a number of blue-chip companies, including Boral Australia’s New South Wales head office and shared services. Stockland installed DIVVY access controllers at Triniti to help their tenants manage staff parking as easily and efficiently as possible.

Looking to recoup costs associated with parking space leases and optimise staff parking, Boral was quick to move to the DIVVY Enterprise system in September 2019 to better manage their 220 parking spaces. Similarly, Downer EDI, another naming tenant in Triniti Business Park, has taken on DIVVY Enterprise. You can read about the way they use DIVVY Enterprise here http://bit.ly/39l43Q5.

DIVVY Enterprise’s real-time, detailed and accurate reporting was the key to Boral’s increased efficiencies. Boral wanted to establish whether their leased car parking spaces were being used to their full potential. DIVVY Enterprise’s utilisation reporting gave Boral a clear picture of how their parking spaces were being used.  The data provided an accurate insight into how many parking spaces Boral needed to meet its staff parking needs and how utilisation could be improved based on staff working hours and needs. As a result, Boral now leases 35 fewer parking spaces at the North Ryde office, while still meeting its staff parking needs.

DIVVY Enterprise allows Boral to manage its staff parking in nuanced and incredibly efficient ways. Boral has established parking groups in the DIVVY system based on staff parking needs. By managing groups with different DIVVY features, Boral can ensure that a wide range of staff parking priorities and needs are met.

For example, Boral has a parking group to manage the parking needs of staff who work part-time or who visit the North Ryde office less frequently. Some of these staff create DIVVY accounts and self-book their parking from an allocated pool of parking spaces. Others in this group can access parking from the same pool of spaces through the Book on Behalf feature, managed by Boral administrators, which emails the parker a QR code to access their parking.

A particularly practical feature is that the number of parking spaces assigned to each parking group is managed by Boral’s administrators, meaning that parking spaces can be reallocated from one group to another when required. This detailed level of parking management provides Boral with flexibility and efficiency.

DIVVY Enterprise has also saved Boral’s facilities staff time and effort. Prior to the implementation of the DIVVY Enterprise system, Boral’s facilities team was routinely required to liaise with their Triniti Business Park neighbours in order to resolve issues when staff from other companies incorrectly parked in Boral’s bays.

Now, with DIVVY Enterprise in place, a member of Boral’s facilities team simply contacts the DIVVY support team, who has access to the relevant groups and the driver and vehicle details for all users signed up to the platform. The DIVVY Parking support team can then contact those drivers who have mistakenly parked in the wrong bay.

The more tenants in the business park who implement the DIVVY Enterprise system, the more powerful this function becomes. Triniti Business Park’s two largest tenants, Downer Group and Boral, are both DIVVY users, and thus much time and effort has been saved in this way.

Brian Tasker, National General Manager, Boral Land and Property Group, said:

‘The DIVVY Enterprise parking management system has given us the data and reporting we needed to better understand the parking utilisation and requirements at our North Ryde office. Through the use of DIVVY Enterprise, we have been able to consolidate and streamline our parking and provide greater flexibility and efficiencies for our business.’

For further information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.  

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How DIVVY Enterprise can generate revenue for your business

DIVVY Enterprise is helping businesses across Australia manage their staff parking with maximum efficiency and minimum fuss. Discover how it can also provide your business with an effortless new revenue stream.

Is your carpark always half full? Once the DIVVY Enterprise parking system has streamlined the management of your business’s car parking, it can become apparent that your parking assets are in excess of your requirements. DIVVY Enterprise offers the opportunity to list excess car parking spaces on the DIVVY Marketplace. When parking spaces are listed on DIVVY Marketplace, they become available for booking by others outside your existing parking pool – at a price.

DIVVY Enterprise gives you the control to set the parking product and the rate charged, and the car parking space instantly becomes available to be booked on the DIVVY app. It’s an effortless new revenue source.

Importantly, DIVVY Enterprise offers the utmost in security by allowing you to control who has access to your valuable car parking inventory and when. The Premium Pass options allow you to exercise discretion around who can access the parking spaces you list on DIVVY Marketplace. Choose to open your car parking bays to be booked only by specific people or groups, or all DIVVY users.

For example, businesses may choose to make their car parking spaces available only to other tenants in their building, thus eliminating building access issues. Or they might choose to open the parking spaces to all the existing employees of your business, allowing the entire workforce beyond the current parkers to park onsite at a price.

Alternatively, you can choose to make your car parking bays bookable by all of DIVVY’s 65,000 Australian users for maximum revenue generation opportunities. You set the available times, whether it be weekdays only, or weekends, or specific dayparts or for special events. You control precisely when the parking spaces are available for booking, and by whom they can be booked.

Listing your car parking spaces on DIVVY Marketplace does not mean additional work for you and your team. Thanks to the DIVVY app and DIVVY’s state-of-the-art access controller technology, DIVVY Enterprise offers a seamless parking experience for both car park operators and drivers.

The DIVVY Enterprise real time system integrates bookings, payments and access into one seamless inventory management platform. Not only does the DIVVY Enterprise system save car parking managers and administrators time and hassle, but drivers too. Drivers book and pay for their parking via the DIVVY app and access the carpark using QR code or personalised pin code technology, enjoying an easy, frictionless car parking experience.

Should troubleshooting be required, DIVVY offers support to all parkers and businesses 24 hours a day, seven days a week, 365 days a year via phone, live chat and email. DIVVY customer support staff have access to operate boom gates and roller doors, meaning real solutions for parkers and saving property and facilities teams time and effort.

For further information about how DIVVY Enterprise can help your business generate new revenue from your existing car parking assets, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.  

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News

Smarter Parking Report released with The NRMA


Several buildings located across some of Sydney’s busiest suburbs are utilising less than one-third of available parking spaces, while up to thirty percent of traffic in congested areas is looking for parking spaces, according to a new report released by the NRMA and DIVVY.

The Smarter Parking Report, released to coincide with the Roads Australia Transport Summit, details the parking problems plaguing Australian cities and highlights the huge imbalance between parking supply and demand.

Currently, the average casual daily parking rate in Sydney is $70.85, compared with $18.21 in Canberra and $22.29 in Adelaide.

With even some of the largest institutional owners of car spaces forced to leave parking assets dormant – often due to restrictions and regulations – the NRMA and DIVVY looked at parking utilisation rates across seven Sydney buildings and found those that forbid public access had significantly lower utilisation rates than those that allowed parking non-tenants.

One building in Walker Street, North Sydney had just 32 per cents of spaces used, a Harris Street, Pyrmont lot had 74 per cent utilisation while a Clarence Street building had 20 per cent of spaces left vacant.

By contrast, the remaining four buildings audited across the Sydney and Parramatta CBDs that allowed public access all saw utilisation rates between 90-97 per cent.

Globally, Australia has some of the lowest ratios of car spaces to workers. The Sydney and Melbourne CBDs have just 12.2 and 14.2 spaces for ever 100 workers.

NRMA CEO Rohan Lund said; Members were frustrated with parking options and exorbitant costs in metropolitan areas right across Australia.

“NRMA research shows 44 per cent of drivers have returned home because they couldn’t find a parking spaces,” Mr Lund said.

“When two out of every five Members we survey tell us they are now often avoiding specific locations because of parking, we know access to parking is having an adverse effect on the economy, particularly small businesses who rely on accessibility.

“We now need to start thinking outside the square when it comes to solving our parking issues. We must find innovative ways to unlock more of the spaces that lie dormant every day, improve the last-mile for workers through commuter car parks and use available technologies to move toward smart cities.”

DIVVY CEO Grant Fowler said:

“Empty parking spaces represented the huge untapped potential for both businesses and frustrated drivers, helping to address Sydney’s parking shortage and opening an additional revenue stream for businesses.

“We know that up to 30 percent of the traffic in metropolitan areas is cruising for a parking space. Taking more of the parking volume off the street allows cities to move more freely,”

“Using technology such as DIVVY, businesses can become aware of the possibilities that now exist and parking assets no longer need to sit unused.”

“There are thousands of parking spaces that lie dormant every day and just as many drivers who are in search of a parking space. Businesses, along with all levels of government need to adjust their policies and planning so more of these spaces can open up for public use.”

Read the Smarter Parking Report Here or see what our partners at the NRMA have to say