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DIVVY Parking sponsors PropTech Summit 2020

DIVVY is a proud top floor partner of the PropTech Summit 2020 to be staged virtually from 10 – 11 November.

The PropTech Summit returns this year to explore how technology is putting the customer, and their needs, right at the heart of the property sector.

Inter-connected consumer demands now control their experiences of real estate. How they park, access their building, control the temperature in their apartment, their lighting and how they use their utilities. Consumers are more digital savvy then they ever have been in the past.

PropTech 2020 will connect delegates from the real estate, proptech and venture capital and investment fields and help them to discover how to leverage technology to enhance their customers experience and deliver gains across the board with sound digital transformation plans and strategies.  

Key themes at this year’s summit include:

  • Benchmarking your business against industry best practice to stay ahead of the pack.
  • Successfully integrating proptech into commercial real estate.
  • Achieving measurable ROI from proptech.
  • Understanding how COVID-19 is impacting real estate.
  • Leveraging specific technologies to increase efficiency and control
  • Meeting the future requirements of the connected customer and tenant.

Our CEO Grant Fowler will be presenting on the topic “How to invest in Proptech and achieve measurable ROI on day one of the summits. His session will cover such points as:

  • Why are you investing in proptech? Sometimes the non-tangible ROI can be just as effective as the fiscal tangible outcomes.
  • Prepare for the change that the technology you’re investing in enables.
  • Does your current infrastructure allow ROI on the proptech you’re investing in?

Grant will also be joining DIVVY’s friends Dexus and others for a panel discussion on day two called How Does Implementing Proptech Impact the Bottom Line? The panel will consider such topics as:

  • Does enhancing the experience of building occupants translate to increased rents or occupancy?
  • How does increasing the performance and flexibility of the built environment pay off?
  • What are the specific ‘value-adds’ that tomorrow’s clients are going to be willing to pay more for?

For more information about PropTech Summit 2020, visit– www.proptechsummit.com.au.

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Parking and the Internet of Things – Grant Fowler, CEO of DIVVY

Picture this. It’s 7.30am on a Tuesday. You jump in the car, setting out on your commute to work. Your car or your phone provides you with a warning about an earlier accident on your usual route and guides you on a detour specially designed to avoid the banked-up traffic.

Once you arrive at the carpark, the boom gate lifts as you approach – no pull ticket or access pass necessary. Your credit card will be automatically charged based on the length of your stay and frequency of visits. You’re then directed by your car or phone to the nearest available car space, one that is guaranteed to be the right size for your big electric SUV. Getting out of the car, you approach the lift as the doors open. There’s no need to rush – the lift knew you were coming and it’s waiting for you.

This is what our mornings will soon look like, thanks to the Internet of Things. The Internet of Things (IoT) is a concept that describes a totally interconnected world. It’s a world where devices of every shape and size are manufactured with ‘smart’ capabilities that allow them to communicate and interact with other devices, exchange data, make autonomous decisions and perform useful tasks based on pre-set, but adaptable, conditions. It’s a world where technology will make life richer, easier, safer and more comfortable.

The Internet of Things is simply the logical next step in an evolutionary process. The fact is that the technological building blocks of the IoT—including microcontrollers, microprocessors, environmental and other types of sensors, and short range and long-range networking communications – are already in wide-spread use today.

The IoT, which provides a platform for acceleration of the rate of development of existing technologies further, simply adds one additional capability – a secured service infrastructure – to the evolving technology mix. Such an infrastructure will support the communication and remote-control capabilities that enable a wide variety of Internet-enabled devices to work together, resulting in scenarios like your commute described above. And it is big business – a study by McKinsey estimates that the IoT will contribute between $40 – $100 billion to the Australian GDP by 2025.

Life with the IoT contributes to the rise of ‘smart cities’. A smart city uses data and technology to improve the lives of the citizens and businesses that inhabit it. The ‘smart’ in smart cities is about the ability of numerous interconnected devices to collect data derived from our actions, reactions, journeys, preferences, wants and needs, the products we buy, the services we use, the places we go to and the places we don’t go to, and deliver this data to a cloud location. That data is then distributed to analysts or AI-enabled servers that process the data, draw conclusions and deliver an improved life experience back to us. 

There is no shortage of discussion on the possibilities presented by the IoT. From smart buildings to home automation, from fitness trackers to connected gyms and from info-bots at airports to border security search and discover, there are myriad ways our lives could be changed by the mass use of interconnected sensors embedded in everyday objects.

From the perspective of parking, the IoT solutions offer real benefits. Ultimately, it means that people will spend less time in cars. This will contribute to an uplift in productivity and will give people more leisure time. Fewer vehicles on the road means a reduction in traffic congestion, which means fewer accidents and less stress. It also means less pollution. Additionally, less time spent circling looking for a car park means less vehicle emissions.

So, we see that individual customers as well as the greater community benefit when parking is enhanced by the IoT. But what can the IoT offer building owners? Data. And with data comes insight. The days of installing ‘dumb’ parking access control devices are numbered. Property owners are already realising data streams about visitors to other parts of their buildings thanks to IoT integration, and they rightly expect the same level of insight from their carpark.

Car parking in the age of the IoT has the capacity to offer a rich stream of data relating to building tenants and visitors and their habits and needs. This can give our property owner customers the ability to build-to-demand and to design the buildings of the future – truly smart buildings.

As a tech-based company, DIVVY considered how to best deliver our products into the smart cities environment and soon realised that smart cities need not only best-in-class tech devices, but the connectivity that only IoT platforms can provide. We made the choice to build our complete parking access control platform and hardware management software solution in the Microsoft Azure IoT platform. Microsoft’s Azure IoT operating system provides an unprecedented level of security for IoT connected devices.

We have also released a new input / output controller built with a Microsoft Azure Sphere IoT chip included as the secure core of the device. We’re proud to say that this world-first controller was designed and developed in-house at DIVVY here in Australia. We recently released the new device at Microsoft’s IoT In Actionconference in Auckland, which we attended in conjunction with our partner Avnet, a global leader in electronic components, services and embedded solutions. DIVVY is Microsoft’s very first Australian partner to provide an IoT turn-key product with an embedded Microsoft Azure Sphere IoT secure chip.  

What is the likely impact on the parking industry as a result of IoT development and the continued advance of smart cities? In a word – collaboration. If other industries are a model for us to consider, then it is likely that in the future each parking company will narrow its focus to its specialty skills – whether they be hardware, software or other – and collaborate with other existing companies in the sector who can provide the complementary skills to make up the whole package. 

This may seem unlikely at present as we all rush to protect our market share in the existing environment. However, if we look at the auto industry in the US or Europe, the global aircraft industry, or almost any of the transport industries across the world, we find that major contracts are supplied by collaborative partners that each provide the element that they do better than others and together, they deliver to the customers’ expectations.

Today’s consumer has an unprecedented level of choice. Smart phones and tablets provide access to mapping and aggregation platforms that hand power to the consumer when selecting their transactional partner for every dollar they spend. User experience and customer journey are already the judgement criteria for the goods and services we, as members of the parking industry, provide.

The parking industry’s ability to seamlessly integrate with all of our customer’s touchpoints will depend on our ability to evolve, collaborate and embrace the IoT platforms that will enable us to become an integral part of the core infrastructure of the smart city and an asset to the smart populace.

For further information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.  

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A message from DIVVY’s CEO on COVID-19

I’m sure you’ve been hearing from a lot of your businesses and suppliers you work with this week regarding their plans for COVID-19 (Coronavirus) and things to be aware of. And although this can feel overwhelming, we’re also aware that the more information people have in times like this, the more people are aware and informed of how they can make conscious decisions for their own health and well-being.

At DIVVY and Justbooked, we have implemented a couple of policies that we want to make you aware of so that you have the information you need as one of our building owners, parkers or listers.

We currently have no staff who have reported a COVID-19 diagnosis, however as we feel a strong sense of responsibility for all of our staff and customers we have taken all reasonable measures to protect them in these uncertain times. We have implemented a 14-day quarantine policy from Wednesday 25 February 2020 for all staff who had traveled overseas or were living with people who had traveled overseas. Since actioning this policy, we’ve had some of our people working remotely but this has now been escalated and from Monday 16 March 2020, most of DIVVY’s staff have been asked to work remotely where possible.

Our staff are being encouraged to change external meetings to video conferences unless required to be onsite and those staff who are required to travel to site are following up with contractors and suppliers on their building policies for COVID-19 before travelling to these sites to ensure they’re working a safe environment.

What does this mean for our customers? Right now, this should not have any impact on the services DIVVY & Justbooked provide and we’re working as hard as possible to ensure we deliver our best service for you during these times. We’re taking measures to protect our staff from the spread of infection and we want you to know that our team is working with our building owners and listers everyday to keep up to date with their policies that they’re following to offer a safe and healthy workplace and car park for their building visitors.

If a building reports a case of COVID-19 we will inform all our DIVVY Users who have had bookings in the previous 30 days to ensure they’re notified immediately and can action their own plan. We’ve already had to undertake this process for two buildings that DIVVY offers parking and are monitoring for any future cases.

We thank you for your understanding during this time and if there’s any questions you have about any of this please feel free to touch base with any of our DIVVY or Justbooked team members who will be more than happy to assist.

For further information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.

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Smarter Parking Report released with The NRMA


Several buildings located across some of Sydney’s busiest suburbs are utilising less than one-third of available parking spaces, while up to thirty percent of traffic in congested areas is looking for parking spaces, according to a new report released by the NRMA and DIVVY.

The Smarter Parking Report, released to coincide with the Roads Australia Transport Summit, details the parking problems plaguing Australian cities and highlights the huge imbalance between parking supply and demand.

Currently, the average casual daily parking rate in Sydney is $70.85, compared with $18.21 in Canberra and $22.29 in Adelaide.

With even some of the largest institutional owners of car spaces forced to leave parking assets dormant – often due to restrictions and regulations – the NRMA and DIVVY looked at parking utilisation rates across seven Sydney buildings and found those that forbid public access had significantly lower utilisation rates than those that allowed parking non-tenants.

One building in Walker Street, North Sydney had just 32 per cents of spaces used, a Harris Street, Pyrmont lot had 74 per cent utilisation while a Clarence Street building had 20 per cent of spaces left vacant.

By contrast, the remaining four buildings audited across the Sydney and Parramatta CBDs that allowed public access all saw utilisation rates between 90-97 per cent.

Globally, Australia has some of the lowest ratios of car spaces to workers. The Sydney and Melbourne CBDs have just 12.2 and 14.2 spaces for ever 100 workers.

NRMA CEO Rohan Lund said; Members were frustrated with parking options and exorbitant costs in metropolitan areas right across Australia.

“NRMA research shows 44 per cent of drivers have returned home because they couldn’t find a parking spaces,” Mr Lund said.

“When two out of every five Members we survey tell us they are now often avoiding specific locations because of parking, we know access to parking is having an adverse effect on the economy, particularly small businesses who rely on accessibility.

“We now need to start thinking outside the square when it comes to solving our parking issues. We must find innovative ways to unlock more of the spaces that lie dormant every day, improve the last-mile for workers through commuter car parks and use available technologies to move toward smart cities.”

DIVVY CEO Grant Fowler said:

“Empty parking spaces represented the huge untapped potential for both businesses and frustrated drivers, helping to address Sydney’s parking shortage and opening an additional revenue stream for businesses.

“We know that up to 30 percent of the traffic in metropolitan areas is cruising for a parking space. Taking more of the parking volume off the street allows cities to move more freely,”

“Using technology such as DIVVY, businesses can become aware of the possibilities that now exist and parking assets no longer need to sit unused.”

“There are thousands of parking spaces that lie dormant every day and just as many drivers who are in search of a parking space. Businesses, along with all levels of government need to adjust their policies and planning so more of these spaces can open up for public use.”

Read the Smarter Parking Report Here or see what our partners at the NRMA have to say