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Case Study staff parking

How DIVVY helped TOGA get the most from their staff parking

In 2020, COVID-19 impacted businesses all over Australia in ways both big and small.

When New South Wales went into lockdown, the way in which businesses operated changed overnight. Working from home, whether full time or just a few days a week, became the new normal. Companies across the state suddenly found themselves searching for ways to find new efficiencies in underutilised assets such as staff parking.   

The TOGA Group was one such company. TOGA is a leading Australian property group with a portfolio across Australia, New Zealand and Europe, more than 2500 staff worldwide and a head office in inner Sydney’s Ultimo. They were one of many Australian companies looking not only to reduce their overheads, but to support their staff.

TOGA head office employees started working between home and the office, and with social restrictions in full effect TOGA wanted to help them avoid commuting via public transport. Most of TOGA’s onsite parking was permanently allocated to individual staff members. TOGA needed to find a way to make parking available to more of their 180-strong head office team.  

First, to recoup outgoings, TOGA reduced the number of car spaces on their head office lease by ten percent. Then, they implemented DIVVY Enterprise to enable better, more efficient utilisation of their remaining 97 onsite car parks.

Now 77 TOGA employees with an allocated parking space use DIVVY Enterprise’s Free Up My Space function when they are not in the office. This allows their car space to be booked by another team member who would otherwise not have a parking space. This means fewer vacant car spaces, and more employees able to drive to work and park onsite.

“Free Up My Space” not only helped TOGA to optimise its car parking assets, but it also opened up a new and safe way for its team to commute during the pandemic. TOGA head office staff have freed up their car spaces 400 times and made 656 bookings since DIVVY Enterprise went live in their building in August 2020. Because car spaces are booked by the hour, car spaces can be booked by more than one staff member per day, ensuring TOGA’s head office car parking is working as hard as it possibly can.

TOGA’s administration staff, such as Executive Assistants, use DIVVY Enterprise’s “Book on Behalf” function to book parking spaces for visitors or even other staff members if necessary. DIVVY Enterprise’s utilisation and usage reports allow administrators to see which staff members have freed up their space and which staff members have booked a freed-up space.

TOGA use DIVVY Enterprise’s Group Management function to group staff and link them to selected casual and freed-up parking spaces for booking. This ensures that employees are only able to book spaces that are available to them, avoiding mix-ups and confusion.

DIVVY Enterprise generates reports showing exact car space usage, which is invaluable at tax time when determining how much FBT is payable on staff car parking. With more employees working from home and more staff car parking going unused this financial year, the amount of FBT payable may be less than previous years and DIVVY’s reporting functions can help to demonstrate that.

Since implementing DIVVY Enterprise, TOGA have been able to eliminate the problems associated with manual parking management, including dealing with physical access cards, drivers tailgating to gain entry and car spaces being incorrectly occupied. This all means reduced administration and maximum efficiency for TOGA.

Shane Martin, Chief Information Officer at TOGA, says, ‘thanks to DIVVY, we maximised staff parking efficiencies at our head office during a trying year.

The Free Up My Space function is so simple to use on the DIVVY app. It has been very popular with team members who don’t have an allocated parking space, and those with permanent parking have quickly adapted to applying Free Up My Space on the days that they’re not in the office.

We have been using DIVVY Marketplace to generate extra revenue from our hotel car parks for a while now, and it was great to be able to roll out DIVVY’s extended staff parking management features at our Sydney head office as well.’

Impressed by TOGA’s experience and with DIVVY access control technology now installed onsite, other tenants in TOGA’s building are reviewing DIVVY Enterprise for their staff parking needs.

For more information about how DIVVY Enterprise can help your business get more out of its staff parking, contact us today at sales@divvy.com.au.

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Monthly parking – the best value for regular commuters

For the regular commuter, a monthly parking booking offers the ultimate in value and convenience. But make sure you get in quick – monthly parking is so simple, handy and affordable that spaces fill up fast. 

Best value 

Booking your parking ‘in bulk’ with a monthly booking means you secure a reduced rate. For full-time commuters, there is no better value than monthly parking.

So convenient 

A monthly parking commitment saves you the time and bother of finding and paying for a new parking space every day. If you have offsite meetings or appointments, with a monthly booking you can leave and return to your parking space throughout the day without penalty or hassle. And there’s no need to fiddle with payment machines; your monthly parking is prepaid and completely cashless.  

Nice and easy  

When you’re booking your monthly parking on the DIVVY app or website, be sure to search at least three days in advance to ensure that all available parking is displayed in the results. Once you’ve made your booking, you can cross parking off your to-do list for weeks.

DIVVYs Monthly parking options 

DIVVY offers affordable and handy monthly parking options in sought-after central locations.  

Monthly parking can be booked with DIVVY at more than 15 car parks across Sydney city, from Circular Quay to Surry HillsBarangaroo to Darling Harbour. There are also centrally-located monthly parking choices in Parramatta and Melbourne city.  

Because it offers such good value and is so convenient, monthly parking is popular. Make sure you book early to avoid disappointment. 

List your unused parking spaces with DIVVY 

Your business could be generating revenue from unused parking spaces by listing them with DIVVY Marketplace booking platform.  

DIVVY Marketplace connects drivers with convenient parking spaces and converts underutilised parking spaces into revenue for businesses. With a database of 80,000 parking customers, DIVVY reaches a lot of Australian drivers looking for a parking space.  

DIVVY Marketplace parkers and businesses have access to dedicated customer support staff via phone, live chat or email 24 hours a day, 7 days a week, 365 days a year. They can solve problems on the ground with their ability to operate boom gates and roller doors remotely.  

Monthly parking is very popular with DIVVY customers. If you have a parking space sitting idle, maximise that asset and list it with DIVVY Marketplace. 

To find out more about listing your parking spaces with DIVVY, contact sales@divvy.com.au.  

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Plan your travel for the 2021 Sydney Festival

Each January, the Sydney Festival presents bold and memorable experiences that ignite, unite, and excite the City of Sydney. 2020 was a challenging year, so to kickstart 2021 what’s better than a festival that reconnects communities and re-energizes Australia’s arts?! 

Sydney Festival will run from Wednesday 6 January to Tuesday 26 January from Parramatta to Chippendale. Sydney will supply the canvas for 24 days of engaging and immersive events, exhibitions, workshops and talks. All 130 events and festival venues will be deploying Covid-19 safety plans and social distancing measures. Check out the Covid-19 safety rules here

So, what can you expect from the festival? We have picked our highlights to reflect the full diversity of the program with shows we are sure will challenge, provoke, move, and entertain you. Check out some of the shows happening in Sydney and Parramatta this month. 

Must-see shows in Barangaroo 

Set against the spectacular backdrop of summer evenings on the harbour, join some of Australia’s best artists as they perform on Sydney Festival’s brand-new, pop-up stage at Barangaroo Reserve.

Over 17 nights, see the finest music, dance and performance in the Sydney Festival program, including The [Uncertain] Four Seasons, an inspiring encounter between Vivaldi, climate change data and the Sydney Symphony Orchestra; Bangarra Dance Theatre’s landmark performance Spirit: a retrospective 2021, Paul Mac’s soaring The Rise and Fall of Saint George; and concerts featuring singers Paul Capsis and iOTA (RAPTURE: a song cycle of Desire and Ecstasy, Murder and Mayhem) and Katie Noonan (Songs of Don). 

General admission is just $25 (plus booking fee) and secures a dedicated, COVID safe spot for you and your friends or family to enjoy the summer vibes together. Secure a car parking space close to the events venue.

DIVVY offers car parking at 30 The Bond45 Clarence Street & One Margaret.  

Must-see shows in Parramatta  

The beloved Sydney Symphony Under the Stars returns to Parramatta Park. Once again, the conductor Benjamin Northey takes up the baton for a program ranging from the classics of the 18th and 19th century. 

Take a stroll through Parramatta Park to discover In Situ, a collection of site-specific dance works telling FirstNations stories. 

DIVVY offers Parramatta car parking at 140 George Street & 91 Philip Street

Where to park 

DIVVY offers hourly, daily and evening parking within a close range of these events’ locations. Explore parking options with us in  Parramatta, Surry Hills, Barangaroo, Darling Harbour, and  Sydney city. Check out the website or the DIVVY app, to book parking now. 

For more information on the Australian Made: Sydney Festival, visit www.sydneyfestival.org.au

Contact us 

For customer help and support, you can live chat from 8 am-6 pm AEST or call us on 1300 030 317. 

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Parking in Sydney for New Year’s Eve 2020

Every year Sydney’s New Year’s Eve celebrations reaches a global audience of more than one billion people, but this year there will be a shorter version of Sydney’s New Year Eve fireworks display. 

To keep everyone safe, the NSW government will allow up to 3,000 people to gather outside for New Year’s Eve. Anyone visiting Sydney’s CBD and North Sydney will have to carry a pass as the government eases restrictions for the festive season. To help keep New Year’s Eve celebrations COVID safe, special zones will be set up for Circular Quay, North Sydney and the City. There will be a Green Zone and a Yellow Zone. The zones will be in effect from 5pm on Thursday 31 December. Please view the map of the designated Green and Yellow Zones.  

This year, the New Year’s Eve concert will be aired, and Sydney City will be tightly controlled to maintain COVID safe measures. This year, for the state’s frontline workers, the harbour side area will be reserved for them to view the fireworks. Click here to view the information for the general public arrangements for celebrating New Year’s Eve 2020 around Circular Quay, North Sydney and the city. 

Parking in Sydney 

If you’re driving on New Year’s Eve to see the spectacular Sydney Fireworks, please note that there are many parking restrictions and major road closures around Sydney CBD. If you’d like to park in Sydney CBD with DIVVY, we recommend leaving your car overnight, ready to collect the following day when the closures are complete. 

Please note the following DIVVY car parks will be closed: 
  • 56 Pitt Street  
  • Sir Stamford Hotel  
  • Intercontinental Hotel Sydney 

Sydney NYE – Road closures 

  • From 2 pm: Roads in Circular Quay and The Rocks including sections of George St, Hickson Rd, Young St, Phillip St and Macquarie St will be closed. Access to Macquarie St will be kept for residents and hotel guests until 5 pm. 
  • From 3 pm: Olympic Dr in Milsons Point, Kirribilli will be closed. 
  • From 4 pm: Roads in The Rocks including sections of Cumberland St, Harrington St, Gloucester St and Argyle St will be closed. 
  • From 5 pm: The Cahill Expressway and roads in Circular Quay including Pitt St, Alfred St and Loftus St will be closed. 
  • From 7 pm: In the city sections of Grosvenor St, Bridge St, Macquarie St and College St will be closed. In North Sydney, Kirribilli and Milsons Point various roads will be closed. 
  • From 10 pm: The roads around Wynyard including sections of York St, Clarence St, King St, Margaret St, Erskine St and other nearby streets will be closed. 
  • From 11 pm: Sydney Harbour Bridge will be closed in both directions. And the eastbound lanes of the Anzac Bridge will also be closed. 

Please note some roads in local council areas will also be closed. For the full list of road closures and map visit livetraffic.com

Contact us 

For customer help and support, you can live chat from 8am-6pm AEST or call us on 1300 030 317. 

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Daily parking – the best choice for longer stays

Going somewhere for more than a few hours? Daily parking is your best bet.

More adaptable than monthly parking and offering better value than hourly parking, daily parking offers a great mix of flexibility, convenience and affordability.  

Good value

If you’re planning on staying a while, daily parking is the most cost-effective parking choice. For stays longer than a few hours, daily rates represent better value than hourly rates. Evening, weekend and motorbike daily rates are even more affordable. If you’re a part-time commuter only parking a few days a week, daily parking will cost you less than monthly parking.

Saves time

Pre-booking your daily parking with DIVVY is a time saver. Not only do you save time spent looking for somewhere to park, but because you’ve pre-paid you don’t need to waste any time at the payment machine when it’s time to leave either. Booking via the DIVVY app or website is quick and simple.

Contactless parking

Avoid ticket machines and cash payments when you book your daily parking with DIVVY. DIVVY’s QR code technology means entering and exiting the car park is contactless, and because your parking is pre-paid, it’s cashless too.

Peace of mind

You can relax when you pre-book your daily parking with DIVVY. Rest easy knowing your car is parked in a monitored, secure and well-lit car park. For added convenience, your parking receipt is emailed to you, making it easy to find at tax time or to claim reimbursement from your employer.

DIVVY’s daily parking options in Sydney city, Parramatta and Melbourne

DIVVY offers drivers affordable and convenient daily parking in sought-after locations like Parramatta, Surry Hills, Barangaroo, Darling Harbour, Sydney city and Melbourne city.

Check out our website or the DIVVY app for daily parking near you.

The benefits of listing car parking spaces with DIVVY

In cities across Australia, DIVVY Marketplace connects drivers with underutilised or empty car spaces. If your business has car spaces that are sitting empty, you could be generating revenue by listing parking spaces on DIVVY Marketplace to be booked by the public.

The system is completely flexible, allowing businesses to set the parameters around which spaces are available for booking, and when. Businesses can even decide to whom the spaces are made available for booking.

DIVVY marketing reaches a database of 80,000 parking customers looking for a car space. DIVVY Marketplace is supported by a dedicated customer support team on hand for parkers and businesses 24 hours a day, seven days a week, 365 days a year via phone, live chat or email. With their ability to operate boom gates and roller doors remotely, they can solve problems on the ground.

To find out more about listing your parking spaces with DIVVY, contact sales@divvy.com.au.

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Fringe Benefit Tax changes are coming to the parking industry

There is a prospective change coming to fringe benefits tax (FBT) and car parking. The Australian Taxation Office (ATO) has prepared a draft taxation ruling that proposes to treat any car park that offers all-day parking as a commercial car park for FBT purposes. 

This is even if the car park’s fees are so high as to discourage all-day parking. Under that definition, shopping centre, hospital, airport and university car parks could all be considered commercial car parks.  

Businesses whose staff parking facilities are both in the vicinity of the workplace and within one kilometre of such a car park may now have to pay FBT on the taxable value of employees’ car spaces, where previously they did not. 

Any business that provides employees with car parking but is currently exempt from FBT on that parking needs to assess whether these changes will impact them, and make that assessment sooner rather than later. 

Businesses in areas like Sydney’s Macquarie Park and North Ryde, home to car parks associated with Macquarie University and Macquarie Centre shopping centre, will potentially be impacted by these changes. 

Local transport management association Connect Macquarie Park & North Ryde is helping to educate their members about the prospective changes. Some of these businesses may be liable for thousands of dollars in car parking fringe benefits tax for the first time, and it is important that they determine now whether their liability is going to change.  

The prospective changes have the potential to affect any business in Australia within a kilometre of a shopping centre, airport, university or hospital car park. Those in areas like Melbourne’s Carlton and Parkville, with their plethora of car parks associated with the University of Melbourne and RMIT, could be affected. 

Businesses in Eagle Farm, Hendra and Nundah within a kilometre of the numerous Brisbane Airport parking facilities should assess whether they will be impacted by the changes. Organisations in proximity to Adelaide’s largest shopping centre Westfield Marion and its car parks, need to do the same. 

If businesses determine now that they will be affected by the changes, they can get ahead of the game and invest in smarter parking technology that can save them money at tax time. The ATO calculates how much FBT is payable on a car parking space based on its utilisation.

If a business can show, with thorough, accurate, real-time reporting, that utilisation is low – perhaps whilst their employees are working from home, for example – they can reduce their FBT liability. To be able to demonstrate this when FBT is due, businesses need to put the smarter parking systems in place now. 

For a few years now, DIVVY has been working with Connect and several Macquarie Park and North Ryde businesses, including Downer, Boral, Novartis and DXC Technology, to help them get the most out of their car parking and other bookable assets.  

Even our existing clients might not know that DIVVY’s fringe benefits tax reporting has been given the thumbs up by Deloitte Private, who acknowledge that using DIVVY’s reports can, in the relevant circumstances, result in a reduction to the car parking fringe benefits tax payable.  

The ATO’s final ruling is expected later this year and the changes will take place from April 2021.  

Car parking fringe benefits tax change is almost certainly coming, so make sure you take those proactive steps now. 

This is general information, and we recommend that you seek professional taxation advice relevant to your circumstances.  

For more information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.  

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Hourly car parking – affordable, convenient and easy

In a city like Sydney, the easiest way to get around is often in your own car. But where to park? Find out how DIVVY’s hourly parking makes parking in Sydney so simple.

It’s affordable

Some car parking operators charge a premium for hourly parking, especially in areas of high demand like the Sydney CBD. DIVVY is different. Our weekday Sydney city parking starts from $5 an hour, and weekend and evening rates are even lower. It’s almost certainly cheaper than a taxi or a ride share, and you might even find that DIVVY’s hourly parking is cheaper than taking public transport.

It’s quick

Pre-book your hourly parking on the DIVVY app or website before you leave home, and you’re good to go. No more time wasted driving the streets looking for a park. The booking process itself is super quick and easy too.

It’s convenient

Use the DIVVY website or app to book a park where you need it, when you need it. It’s that simple. Only book the amount of time you need – no need to pay for a whole day if you’re only staying an hour. Your receipt is automatically emailed to you, giving you an easy-to-find record of your parking if you want to claim reimbursement from your employer or for use at tax time.

It’s secure

DIVVY car parks are well-lit, monitored and secure. No more worrying about your car left parked on the street, or fumbling for your keys in the dark.

It’s contactless

When you pre-book your hourly parking with DIVVY, you’re securing yourself a cashless, contactless parking space. DIVVY’s unique QR code technology means no ticket machines.

Why list car parking spaces with DIVVY?

Maybe your business has more car spaces on its lease than it needs, or perhaps your car spaces are going temporarily unused whilst your employees work remotely. Businesses can list their unused parking spaces on DIVVY Marketplace for booking by the public. Every parking space booked returns revenue to your business.

DIVVY markets to a database of 80,000 parking customers, saving businesses from having to invest in marketing of their own to fill parking spaces. Businesses have the option to exercise discretion around who can access listed spaces, thereby eliminating any security concerns. Support is available to all parkers and businesses 24 hours a day, seven days a week, 365 days a year via phone, live chat and email, and DIVVY customer support staff can solve problems on the ground with their ability to operate boom gates and roller doors.

To find out more about listing your parking spaces with DIVVY, contact sales@divvy.com.au.

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DIVVY Parking sponsors PropTech Summit 2020

DIVVY is a proud top floor partner of the PropTech Summit 2020 to be staged virtually from 10 – 11 November.

The PropTech Summit returns this year to explore how technology is putting the customer, and their needs, right at the heart of the property sector.

Inter-connected consumer demands now control their experiences of real estate. How they park, access their building, control the temperature in their apartment, their lighting and how they use their utilities. Consumers are more digital savvy then they ever have been in the past.

PropTech 2020 will connect delegates from the real estate, proptech and venture capital and investment fields and help them to discover how to leverage technology to enhance their customers experience and deliver gains across the board with sound digital transformation plans and strategies.  

Key themes at this year’s summit include:

  • Benchmarking your business against industry best practice to stay ahead of the pack.
  • Successfully integrating proptech into commercial real estate.
  • Achieving measurable ROI from proptech.
  • Understanding how COVID-19 is impacting real estate.
  • Leveraging specific technologies to increase efficiency and control
  • Meeting the future requirements of the connected customer and tenant.

Our CEO Grant Fowler will be presenting on the topic “How to invest in Proptech and achieve measurable ROI on day one of the summits. His session will cover such points as:

  • Why are you investing in proptech? Sometimes the non-tangible ROI can be just as effective as the fiscal tangible outcomes.
  • Prepare for the change that the technology you’re investing in enables.
  • Does your current infrastructure allow ROI on the proptech you’re investing in?

Grant will also be joining DIVVY’s friends Dexus and others for a panel discussion on day two called How Does Implementing Proptech Impact the Bottom Line? The panel will consider such topics as:

  • Does enhancing the experience of building occupants translate to increased rents or occupancy?
  • How does increasing the performance and flexibility of the built environment pay off?
  • What are the specific ‘value-adds’ that tomorrow’s clients are going to be willing to pay more for?

For more information about PropTech Summit 2020, visit– www.proptechsummit.com.au.

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DIVVY’s new Back to Work Module

In many parts of Australia, people are returning to work. Whether it’s full time, or just a day or two a week, employees are going back to their workplaces.  

To help businesses bring their staff back to work safely, we’ve developed our new Back to Work module.  

Optimising bookable assets through smarter technology 

Contactless access has never been more in demand. The booking platform technology that makes DIVVY’s contactless parking such a breeze can be adapted to many different functions. Indeed, for more than twelve months now, our own employees have been entering and exiting our offices using contactless DIVVY access technology.  

After witnessing the challenges faced by businesses during COVID-19, we designed our tailored Back to Work module to allow businesses to safely transition their staff back to their workplaces.   

How does It work? 

It’s simple. Staff use the DIVVY app to book a day and time to come into work. The booking parameters – how many staff can access the workplace, on which days and at which times – are set by the business. Just like the DIVVY parking experience, staff use a QR code on their phone for contactless entry to the workplace. 

It’s perfect for any workplace not accessible to the public, such as offices. For publicly accessible workplaces, see our Queuing and Contact Tracing Platform

How can ihelp? 

By allowing businesses to manage how many staff will be in the workplace at any one time, the module helps businesses to meet physical distancing guidelines. It even has the capacity to allow businesses to manage different spaces within their workplaces.  

It also takes care of the record keeping required of businesses under governmental COVID Safe rules. It maintains a digital record of all staff and visitor attendance in the workplace. 

The Back to Work module makes it easy and cost-effective for businesses to meet public health directions and comply with COVID safety plans in their workplaces. 

The module also has the capacity to generate valuable business insights with the data it collects. The customised reports portal can help with making informed business decisions. The module is bolstered by DIVVY’s 24/7 phone, email and live chat customer support, which itself has a 97% customer satisfaction rating. 

Whether or not DIVVY parking is already enabled in your building, the Back to Work module is simple to install.

To find out more about getting your staff back to work with DIVVY, contact our helpful team at sales@divvy.com.au.  

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Case Study: DIVVY and Enacon Parking

Since 2016 DIVVY has partnered with Enacon Parking to manage all pre-booked parking across their portfolio of diverse Sydney carparks. Today, DIVVY handles on average 1,851 parking transactions for Enacon every month.

Enacon Parking is a wholly owned subsidiary of Mulpha Australia, one of Australia’s most experienced real estate investors. In operation since 1979, Enacon is responsible for developing and operating Mulpha Australia’s parking facilities.

DIVVY pre-book parking is in operation at Enacon’s multistorey carpark at 2 Cathedral Street, Sydney, their hospital-adjacent open air carpark in Bella Vista, their valet parking at the Intercontinental Hotel Sydney and their hotel carpark at the Novotel Darling Harbour. Each one of these sites offers a completely different parking experience, but DIVVY pre-book parking works successfully across them all.

DIVVY pre-book parking system or access control device

The DIVVY pre-book parking system allows parkers to select from hourly, daily or monthly parking options via the DIVVY app or website. The system manages payment and parkers then receive a QR code to their phone. The QR code is read by DIVVY’s market-leading access controllers at the carpark’s entrance and exit to allow access and egress.

DIVVY’s pre-book parking system has come into its own during the COVID pandemic. The cashless, contactless system offers peace of mind for drivers still moving around their communities but wanting to limit their risk. Commuters can avoid public transport with a pre-booked DIVVY car park that doesn’t require them to handle cash, pull parking tickets, use payment machines or touch any shared surfaces at all.

Matt Ormiston, General Manager of Enacon Parking, says,

“Since 2016, Enacon has depended on DIVVY to provide and manage a complete end-to-end pre-book car parking service across our Sydney carparks.

We know we can rely on DIVVY to market our carparks effectively, manage all pre-book customer transactions, and remit payments to us every month.

Their 24/7 customer care team handle any issues that arise, and all system and access controller maintenance is taken care of. The real time data and reporting that the DIVVY system generates provides invaluable insights into carpark usage. Enacon is happy to recommend DIVVY to other businesses looking to improve their parking systems.”

For more information, please contact our team at sales@divvy.com.au.