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How to choose the right parking equipment

If you manage staff parking or operate a car park, you’ll know how important it is to get the most out of your parking assets, and good parking equipment can help you to do just that. But when you’re shopping around for parking equipment, what should you be looking for? Here’s how to choose the best parking equipment. 

What does it actually do?

The first place to start is the product’s features and functionality. What do you need your parking equipment to do?

DIVVY offers three cashless, ticketless and paperless parking products to suit the needs of all car park operators.

  • DIVVY Marketplace – turn your vacant car parks into easy revenue when you list them on DIVVY Marketplace, our public parking platform with 90,000 registered users searching for and booking hourly, daily, and monthly parking.
  • Staff Parking – manage staff parking effortlessly and efficiently (and visitor parking too) with our B2B parking solution’s market-leading features such as Free Up My Space, Book on Behalf, and cost savings reports. It has paid parking capabilities too, for businesses who want to charge their staff for parking. Underutilised staff parking spaces can also be listed on DIVVY Marketplace to generate extra revenue, with options that give car park operators discretion over who can book their spaces.
  • Drive Up – everything drivers and car park operators love about DIVVY – easy contactless parking – is now available in a casual drive-up parking product. Drive Up’s payment device technology accepts VISA, Mastercard, AMEX, Apple Pay and Samsung Pay at the car park entry or exit.

What will it cost?

Traditional parking equipment, such as paper pull-ticket machines and cash payment machines, is costly.

DIVVY’s parking equipment, on the other hand, comes in at a fraction of the cost of old-fashioned parking equipment. Our innovative parking solutions are light on the hardware. Because they don’t use paper tickets or take cash payments, all they require is a DIVVY access control device at the car park entry and exit, making them considerably less expensive than traditional parking solutions.

The world-first DIVVY IoT I/O Controller makes existing hardware (such as roller doors and boom gates) remotely controllable, saving the cost and waste of replacing such equipment.

Both the software and hardware components of DIVVY’s parking equipment are quick and easy to set up. A speedy and simple installation process means minimal downtime for the car park, ensuring car park operators maximise their revenue.

How do the numbers stack up?

If you’re investing in parking equipment, you want to be sure that your investment will pay off.

Not only is the capital cost of setting up DIVVY parking equipment much lower than that of traditional equipment, but it costs less to operate too.

Because DIVVY parking equipment’s software updates are performed remotely, there’s no need for a technician to attend every time a change or update is required, meaning less spend on repairs and maintenance.

And because our parking equipment takes all payments electronically, there are also no labour or contract costs associated with cash collection and remittance. DIVVY parking products are energy efficient, using less power in their operation than conventional parking pull-ticket and payment machines, making them cheaper to run.

One of the largest overheads associated with public parking products has always been the cost of paper pull-tickets, which need to be continually replenished and are all too often written off in wastage events. DIVVY’s parking equipment completely eliminates this cost from parking management, saving car park operators potentially hundreds of thousands of dollars every year.

DIVVY parking equipment allows car park operators to get more out of their parking assets, which ultimately helps to boost their bottom line. Listing underutilised spaces on DIVVY Marketplace generates additional revenue with no extra effort, and managing staff parking with DIVVY parking means existing parking assets work harder.

Some of our Enterprise clients have even been able to reduce the number of parking bays on their lease because the DIVVY system is managing their staff parking so efficiently.

Is it easy to use?

This one is key. Your new parking equipment needs to be user-friendly for both drivers and car park managers.

DIVVY’s parking equipment has been expressly designed to deliver a better user experience for both drivers and car park operators. The DIVVY app, website and access control devices are simple and intuitive for drivers to use, guiding them through the parking process step-by-step.

Drivers are placing increasing value on being able to pre-book hourly, daily or monthly parking and pay without cash via a parking app. The ultimate user-friendly option is the DIVVY LPR solution, which uses licence plate recognition technology to offer a completely frictionless parking experience.

All of DIVVY’s parking products are backed by customer support 24/7, 365 days of the year, via phone, text or email.

Is it smart?

It is now widely acknowledged in the property industry that smart cities technology, or proptech, is the way forward to enhancing the customer experience and extracting more value from real estate, including car parks.

Using smart building technology, DIVVY parking equipment brings parking into the 21st century. The exclusive DIVVY smart technology – the DIVVY app, our access control device, the DIVVY IoT I/O Controller, our payment device technology and our software – delivers an improved, streamlined parking experience with fewer friction points for drivers.

It makes life easier for car park managers too, by delivering real-time, accurate car park usage data to the DIVVY cloud portal where it can be translated into reports and analysis to inform astute business decisions.

Technology is the future, so it makes sense to invest in parking equipment from a parking tech company like DIVVY.

Want more?

We’re always here to help. Our expert sales team can help you find the right parking equipment – get in touch today.


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Parking Industry Trends in 2021

While we might not be working on aerial car parks for flying cars just yet, the parking industry has come a long way since the parking meter was invented in 1935. We take a look at the industry’s latest trends.

The rise of parking apps

The best technology makes our lives richer and easier, and that’s exactly what a good parking app can do. Sophisticated parking apps like the DIVVY app are designed to deliver a higher level of customer service, enhancing and streamlining the parking experience and generally making life simpler.

The DIVVY app revolutionises parking by taking payments digitally and granting car park access via QR code, eliminating both cash and parking pull tickets to deliver a contactless parking experience.

But it goes even further, enriching the parking experience by providing the driver with details about their closest DIVVY car park, real time occupancy information, and detailed access information specific to each car park. Bookings can be extended via the DIVVY app if drivers need to stay longer.

The days of driving around aimlessly looking for a parking space, scrabbling for coins for a parking meter or even getting a parking fine for overstaying the allocated time are fast becoming a thing of the past.

The death of cash payments

Cash as a method of payment has been on the decline for a while now, and hygiene concerns raised by the COVID pandemic have further hastened its demise. In 2020, only 8.3 per cent of Australian transactions involved cash, and experts predict that by 2024 that figure will be as low as 2 per cent. The parking industry is keeping pace with the cashless trend and a proliferation of e-payment options are now available, with DIVVY’s payment device technology leading the way.

Here at DIVVY, we’re well known for our contactless parking solutions. Both our pre-book public parking solution DIVVY Marketplace and our new casual parking product Drive Up use parking equipment that makes the process completely cashless.

Payment is charged to the customer’s credit card, either via the DIVVY app or the access control device at the car park exit. Not only are all our parking solutions cashless, but with products like the DIVVY LPR solution that uses licence plate recognition technology to calculate the duration of stay, we can offer completely frictionless parking solutions too.

Consumer desire for cashless parking existed before COVID, but now drivers are demanding it. DIVVY makes contactless parking simple for both drivers and car park operators.

A focus on sustainability

In 2021 consumers are increasingly making purchasing decisions based on sustainability. Sustainable parking solutions appeal to car park operators too because they’re often more cost-effective than conventional parking systems.

DIVVY was born of a desire to do better for the environment. Our founding premise was to reduce the up to 30 per cent of traffic in our CBDs comprised of cars driving around looking for a park by making better use of underutilised parking spaces.

Both our B2B parking solution, DIVVY Enterprise, and our consumer parking product, DIVVY Marketplace, make better use of existing parking spaces through more efficient staff parking management and making parking spaces available for pre-booking. This means less traffic, fewer emissions, shorter travel times and less stress. By making existing parking spaces work harder, the need for new parking facilities is reduced, saving money and precious resources.

We’ve been working towards paperless parking since the beginning, and car parks using the DIVVY Enterprise and DIVVY Marketplace systems can be operated and managed entirely without paper. Our QR code-operated access control devices replace old-fashioned paper pull tickets, and with the DIVVY cloud portal housing our real-time data and reporting functions, there are no paper reports.

DIVVY’s Sammy access control device, used in all our parking solutions, uses fewer materials in its manufacture and less power in its operation than conventional parking pull-ticket and payment machines. It is energy efficient and uses no water or other materials in its operation, and both its tech and plastic components are recyclable.

The DIVVY IoT I/O Controller is a simple, cost-effective device that automates and controls parking gates as part of our parking solutions. Developed in-house at DIVVY, it’s the first of its kind in the world, and through its ability to convert a non-internet capable piece of hardware (such as a boom gate) into one that can be controlled remotely, it breathes new life into existing equipment, reducing waste and ensuring the conservation of energy and resources.

Want more?

The DIVVY team is always here to help. For more on the latest in the parking industry, contact Kat Fowler, DIVVY’s Head of Client Services, at kat@divvy.com.au.

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DIVVY: a complete intelligent parking management system

Calling all parking operators! Whether you need an intelligent parking management system to take care of your staff parking, you want help turning your vacant parking spaces into moneymakers or you’re looking for a casual parking management solution, DIVVY has you covered.

We offer a full suite of parking management software that saves you time and money and makes managing your parking simple. We’re also a parking equipment provider, with a range of access control solutions to meet all your car park management needs.

DIVVY’s Smart Parking Solutions

DIVVY Marketplace

Start generating revenue from your empty car spaces by listing them with DIVVY Marketplace. DIVVY Marketplace parking technology connects your unused parking spaces with more than 90,000 registered DIVVY parking customers searching for pre-booked hourly, daily and monthly parking via our app and our website.

You decide when your parking spaces will be available, whether it’s weekdays only, or weekends, or specific dayparts or for special events. Then sit back and let DIVVY’s Enterprise system handle bookings, payments and access in its seamless inventory management system.

Troubleshooting is handled by DIVVY’s 24/7 customer support, who are on hand 365 days of the year to help both parkers and parking operators. DIVVY Marketplace is simply smart parking.

DIVVY Premium Parking

Not keen on every human and their dog booking your parking spaces? DIVVY’s Premium Parking option gives you the ultimate discretion, allowing you to decide exactly who can book the parking spaces you list on DIVVY Marketplace.

If building access is an issue, you might choose to allow only tenants in your building to book your parking spaces. Or you can select certain groups from within your own business, or perhaps open your spaces up to all staff in your organisation, but no-one from outside the company. With DIVVY Premium Parking, the power is in your hands.

DIVVY Drive Up

Drivers love parking with DIVVY – after all, it couldn’t be simpler. But what about the days they’ve forgotten to pre-book their parking? That’s why we launched Drive Up casual parking. Drive Up brings the simplicity and ease that DIVVY customers love to casual parking. No cash, no tickets, no pre-booking required.

Casual parking operators can choose to install Pay on Entry, where visitors are charged a set all-day rate as they enter the car park, or Pay on Exit which charges drivers a fee based on the duration of their stay at the car park exit. It can also be installed in tandem with DIVVY’s LPR solution to use licence plate recognition technology to allow entry and calculate length of stay.

DIVVY Staff Parking

Throw away the physical access cards and delete the parking spreadsheet. DIVVY offers a complete staff parking management solution that can handle the most complex of staff parking arrangements, including visitor parking and paid parking options, all via our QR code access control devices.

Highlights of the system include Free Up My Space, a market-first feature that allows parkers to free up their parking space for others when they’re not using it. It means your staff parking works harder, and parking won’t be sitting idle when staff are on leave, working from home or away from the office.

Book On Behalf is a superior visitor parking management feature giving selected staff members the ability to book parking on a visitor’s behalf. Book On Behalf gives you complete visibility over all visitor parking, and grants visitors car park access with the same QR code technology. You’ll never have to run down to the car park to let a visitor in again.

The DIVVY reports portal gives you access to real-time, accurate data about your staff car park utilisation, which can be used to claim fringe benefits tax (FBT) deductions (if eligible) and makes informed business decisions about your parking assets.

With the DIVVY staff parking management system, you can even opt to charge staff, or certain groups of staff, for parking.

DIVVY’s Access Control Device

Sammy Hardware

Sammy is the primary DIVVY access control device, and it makes entering and exiting car parks a breeze. It uses QR code technology for entries and exits and is used in both our pre-book and Drive Up parking solutions.

Sammy features a fully integrated VOIP intercom and it accepts payments via its onboard payment terminal. It is built to withstand harsh Australian environmental conditions.

Sammy is a key element in our smart parking control solutions, using the latest in the Internet of Things (IoT) technology to provide a seamless experience for parkers and a live and accurate source of rich data for parking operators.

IoT I/O Controller

The DIVVY IoT Controller solution is a simple, cost-effective device that uses the Internet of Things (IoT) to automate and control parking gates as part of DIVVY’s smart parking control solutions. Developed in-house at DIVVY, it’s the first of its kind in the world.

This all-in-one Controller enables companies to collect data and generate meaningful insights through the cloud, while streamlining parking operations. DIVVY’s IoT Controller offers the utmost in secure services for both car parks and data.

To find out more about our smart parking products or access control devices, contact our friendly sales team today.

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DIVVY uses IoT controller for smart building parking automation

Australian tech company DIVVY is deploying its Internet of Things (IoT) I/O Controller to help, building managers automate car parking and property functions using smart building technology.

DIVVY says its technology offers buildings managers the ability to control the on/off functions of low-voltage assets such as parking gates, door latches, turnstiles, or water pumps.

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The latest from CEO Grant Fowler: March 2021

If 2020 was a bumpy road, 2021 is shaping up to be the highway leading towards better days. Here in Australia, we continue to handle the coronavirus threat remarkably well. Our vaccination campaign is underway, consumer confidence is bouncing back and economic predictions are looking good.

The pandemic hastened the uptake of experience-enhancing and margin-increasing property technology or proptech, among the Australian property industry. The Property Council of Australia surveyed 216 industry professionals in November and found that 55 per cent are enhancing their existing technology systems in response to COVID, and 27 percent are investing in new systems.

You can read more about DIVVY’s latest proptech products, Drive-Up and Check-In, in this update.

Drive Up with DIVVY

We’ve all had days where we’ve forgotten to pre-book our parking. That’s why we launched Drive Up casual parking. It’s everything our customers love about parking with DIVVY – cashless, ticketless, contactless and above all, easy – but without the need to book in advance.

We partnered with Enacon Parking to install Drive Up at their Bella Vista car park in December. It’s a busy open-air site next to Norwest Private Hospital and CircaRetail Shopping Centre.

We’ve had great success with two Drive Up products at the site, starting with Pay on Entry, where visitors are charged a set all-day rate as they enter the car park. Pay on Exit is now installed at the site, charging drivers at the car park exit a fee based on the duration of their stay.

DIVVY Drive Up replaces a pull-ticket and cash payment system at the Bella Vista site, and is already saving Enacon five hours of cash collection, ticket refill and maintenance labour per week, not to mention the cost of the paper tickets.

Drive Up is coming to more locations across Sydney soon, so keep your eye out for DIVVY Drive Up parking near you.

Parking is the hot ticket in 2021

Have you seen our fresh new website?

Many people have returned to workplaces after spending most of last year working from home, and lots of them are avoiding public transport and looking for parking instead.

Our new website was launched at just the right time in October last year. In the first two months of 2021, our website traffic and user sign ups have been at record levels, with site traffic up more than 100 per cent at the same time last year.

Check out the new staff parking case studies or technology page for yourself!

Check In with DIVVY

As Australia adjusts to the latest version of the new COVID normal, we’re evolving our proptech too. Our Queuing and Contact Tracing platform was designed to last year to help businesses (including Woolworths) communicate to customers their busiest periods and days and in-store wait times.

Now we’re developing Check In, a visitor management solution using DIVVY QR code technology to check visitors or staff into a business’s premises. Check In can be used for contact tracing purposes, or to maintain a record of personnel on site at any given time, and is designed to meet the needs of the business now and into the future.

Get the most out of your staff parking

Find out how the TOGA Group reduced their overheads while supporting their staff through the pandemic with DIVVY Enterprise’s staff parking management system.

Contact Us

The DIVVY team is always here to help. For more information, please contact Kat Fowler, DIVVY’s Marketing and Communications Manager at kat@divvy.com.au.  

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Woolworths trials queue tracking technology at supermarkets

Woolworths is applying booking technology originally built for smart parking to sense the length of queues forming outside supermarkets due to COVID-19 restrictions.

The retailer is trialling the technology known as Q Tracker, which both provides an approximate wait time outside stores and lets customers book a 15-minute slot to arrive in to do their shopping.

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Woolworths trials real-time app for customers who hate queuing

As anxiety about outbreaks of COVID-19 grows in Australia’s two major cities, Woolworths is rolling out technology to help customers work out the best – and safest – time to shop.

Known as Q-Tracker, the new tool monitors queue lengths outside shops with restricted customer numbers – and will also help shoppers pick a less busy period when there is no waiting time.

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Woolworths applies smart queue tracking in stores

Woolworths has introduced a new tool that uses real-time data to show the length of the queue to enter its stores due to COVID-19 restrictions.

The booking technology known as Q Tracker is by Divvy, the maker of a booking app through which drivers can pay to use secure parking spaces.

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Grocery Shopping Goes “New Normal”

Few industries have been as impacted by the COVID-19 disruptions as the grocery industry, and new technologies are featuring heavily as the sector strives to adapt.

The subsequent lockdowns forced Australian supermarkets to respond by initially reverting to online channels and home delivery, and then — as the restrictions eased — they had to cope with social distancing in-store which blew out queues and waiting times.

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Woolworths rolls out new service to allow customers to avoid crowds

Supermarket shoppers are now able to track foot traffic in their local Woolworths store to help them avoid peak times, making social distancing easier.

The new feature also allows customers to book a time slot to shop at some locations, so shoppers can avoid long queues.