In 2020, COVID-19 impacted businesses all over Australia in ways both big and small.
When New South Wales went into lockdown, the way in which businesses operated changed overnight. Working from home, whether full time or just a few days a week, became the new normal. Companies across the state suddenly found themselves searching for ways to find new efficiencies in underutilised assets such as staff parking.
The TOGA Group was one such company. TOGA is a leading Australian property group with a portfolio across Australia, New Zealand and Europe, more than 2500 staff worldwide and a head office in inner Sydney’s Ultimo. They were one of many Australian companies looking not only to reduce their overheads, but to support their staff.
TOGA head office employees started working between home and the office, and with social restrictions in full effect TOGA wanted to help them avoid commuting via public transport. Most of TOGA’s onsite parking was permanently allocated to individual staff members. TOGA needed to find a way to make parking available to more of their 180-strong head office team.
First, to recoup outgoings, TOGA reduced the number of car spaces on their head office lease by ten percent. Then, they implemented DIVVY Enterprise to enable better, more efficient utilisation of their remaining 97 onsite car parks.
Now 77 TOGA employees with an allocated parking space use DIVVY Enterprise’s Free Up My Space function when they are not in the office. This allows their car space to be booked by another team member who would otherwise not have a parking space. This means fewer vacant car spaces, and more employees able to drive to work and park onsite.
“Free Up My Space” not only helped TOGA to optimise its car parking assets, but it also opened up a new and safe way for its team to commute during the pandemic. TOGA head office staff have freed up their car spaces 400 times and made 656 bookings since DIVVY Enterprise went live in their building in August 2020. Because car spaces are booked by the hour, car spaces can be booked by more than one staff member per day, ensuring TOGA’s head office car parking is working as hard as it possibly can.
TOGA’s administration staff, such as Executive Assistants, use DIVVY Enterprise’s “Book on Behalf” function to book parking spaces for visitors or even other staff members if necessary. DIVVY Enterprise’s utilisation and usage reports allow administrators to see which staff members have freed up their space and which staff members have booked a freed-up space.
TOGA use DIVVY Enterprise’s Group Management function to group staff and link them to selected casual and freed-up parking spaces for booking. This ensures that employees are only able to book spaces that are available to them, avoiding mix-ups and confusion.
DIVVY Enterprise generates reports showing exact car space usage, which is invaluable at tax time when determining how much FBT is payable on staff car parking. With more employees working from home and more staff car parking going unused this financial year, the amount of FBT payable may be less than previous years and DIVVY’s reporting functions can help to demonstrate that.
Since implementing DIVVY Enterprise, TOGA have been able to eliminate the problems associated with manual parking management, including dealing with physical access cards, drivers tailgating to gain entry and car spaces being incorrectly occupied. This all means reduced administration and maximum efficiency for TOGA.
Shane Martin, Chief Information Officer at TOGA, says, ‘thanks to DIVVY, we maximised staff parking efficiencies at our head office during a trying year.
The Free Up My Space function is so simple to use on the DIVVY app. It has been very popular with team members who don’t have an allocated parking space, and those with permanent parking have quickly adapted to applying Free Up My Space on the days that they’re not in the office.
We have been using DIVVY Marketplace to generate extra revenue from our hotel car parks for a while now, and it was great to be able to roll out DIVVY’s extended staff parking management features at our Sydney head office as well.’
Impressed by TOGA’s experience and with DIVVY access control technology now installed onsite, other tenants in TOGA’s building are reviewing DIVVY Enterprise for their staff parking needs.
For more information about how DIVVY Enterprise can help your business get more out of its staff parking, contact us today at firstname.lastname@example.org.