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Bookable Assets Case Study staff parking

A Case Study in Simple and Secure Building Access

When Sandran Property Group needed a smart, streamlined building access system tailored to meet the needs of their security-conscious blue chip tenant, they approached DIVVY for a solution.

Client: Sandran Property Group

Property: 121-125 Henry Street, Penrith, NSW

Sandran Property Group owns 121-125 Henry Street, an A-grade commercial office building in the heart of Penrith’s rapidly gentrifying CBD. The building, which underwent a $35 million refurbishment in 2017, is home to the Australian Taxation Office (ATO) and the NDIS Quality and Safeguards Commission, as well as other premium tenants.

DIVVY has worked with Sandran at 121-125 Henry Street since 2018, providing simple and secure staff parking management. So when Sandran’s tenant, the ATO, requested a comprehensive, highly secure building access system, Sandran turned to DIVVY for the answer.

An inefficient and outdated building access system 

Building access was once a piecemeal, disconnected affair at 121-125 Henry Street. 

Employee access to the underground car park was successfully managed by DIVVY’s staff parking management system. But staff had to use a swipe card to access the ground floor from the car park. They then had to use a second swipe card to enter their office.

The ATO needed a smart, streamlined office access solution that took parkers all the way from the car park entrance to their desk. But, given the sensitive nature of the ATO’s work, any access control system needed to meet the ATO’s high-level, specialised security parameters. 

The DIVVY solution 

DIVVY’s Sammy building access device in the lift foyer.

At the ATO’s request, DIVVY stepped in to provide the solution. Sandran Property Group gave the green light to install DIVVY’s Sammy access device in the lift foyer and integrate the DIVVY bookable assets system with the existing Schindler lift system. Now, office access for ATO staff is a breeze.

All they need to access their workplace is one DIVVY QR code. That code allows them to enter and exit the car park as well as call the lift to take them to the level on which they work. The DIVVY system gives building management complete oversight across who has entered the building via the car park, what time they entered, and which building levels they have accessed. The days of staff and management juggling several swipe card systems are long gone.  

Eugene Chiew, Senior Property Manager at Sandran Property Group, says, “As a property manager, ensuring my tenants’ needs are met is my highest priority. Here at 121-125 Henry Street, we needed a building access system that would be smooth and easy for staff to use and management to run, while also meeting the high-level security requirements of our major tenant, the ATO.

The DIVVY system has done exactly that – simplified and streamlined building access at the same time as satisfying the ATO’s specific access security protocols. Having worked with DIVVY on staff parking management in my previous role at Knight Frank, I was confident they would deliver here at 121-125 Henry Street, and they did.” 

DIVVY's Sammy Device

What’s next for 121-125 Henry Street? 

Car park access will soon be even simpler for staff at 121-125 Henry Street with the imminent installation of DIVVY’s push button technology. This will enable a ‘windows up’ parking experience for staff entering and exiting the car park. DIVVY’s push button technology opens car park entry and exit gates when authorised parkers touch a button in the DIVVY app on their phone. Geo-location technology ensures that access is limited to permitted parkers and only when they are within close range of the car park.  

As the needs of commercial tenants become more specialised and individualised, demand for smart, connected access solutions that can be customised to meet a tenant’s requirements will only continue to grow.

To find out how we can help you meet your tenant’s needs, get in touch with our sales team today.  

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Bookable Assets News

Why End of Trip Facilities Are Essential in Commercial Buildings in 2022

End of trip facilities are becoming increasingly common in Australian commercial buildings, with some states and territories going as far as legally mandating them. We find out what they are, who needs them and the best way to manage them.

What are end of trip facilities?

End of trip facilities (or EOTs) include changing rooms, showers, lockers and secure bicycle storage areas in a commercial building’s common area. They are designed to support people who cycle, walk or run to work or exercise during their lunch break. They’re also increasingly used by employees to freshen up after returning from a business trip or get ready for an evening function.

The benefits of end of trip facilities

Providing quality EOTs benefits individuals, businesses, building owners and the environment.

Because EOTs make it easier for people to exercise and engage in physical activity, they promote higher levels of health and wellbeing among workforces. This can, in turn, result in greater productivity and increased staff morale and retention.

Well-equipped, clean EOTs encourage people to use non-motorised transport to get to work, which is great for the environment, as well as fostering a positive corporate image. They can also increase a building’s Green Star rating and make it more attractive to prospective tenants.

What building owners need to know about end of trip facilities

Well-appointed EOTs are no longer an optional ‘nice to have’ feature in a commercial building. In competitive capital city property markets, they’re a must-have, and in some Australian states and territories, they’re now a legal requirement.

High-end buildings in the Sydney CBD have been focusing on luxe EOTs for several years now as building owners recognise the demand from corporate and government tenants. A 2015 report from Colliers International revealed the desire for EOTs was one of the major drivers of demand in Australian CBD property markets, and that appetite has only increased in recent years thanks, in part, to a COVID-inspired cycling boom.

Data from 2021 shows that cycling more than doubled across inner-city Sydney in the two years prior, and in April this year, the City of Sydney announced plans for a 250km network of strategic cycle paths across eastern Sydney. As more and more Sydney commuters choose to get to work by bike, the demand from commercial tenants for EOTs will only grow.

Meanwhile, in the ACT, recently passed legislation requires new buildings and those undergoing significant refurbishments to include EOTs by law. The new code, set to be introduced later this year, will see new commercial buildings, including takeaway food shops, funeral parlours, cinemas, and offices, required to provide EOTs. Existing buildings undergoing work affecting more than half their floor area will also be subject to the new code.

It’s a similar situation in Queensland, where the sustainable buildings development code requires all new major developments, as well as large-scale additions to existing significant buildings, to include EOTs. New developments with a floor area greater than 2,000 square metres, such as shopping centres, tertiary education facilities, commercial office buildings and hospitals, are affected. Refurbishments of existing major buildings that add 1,000 square metres or more of new floor space to the building must also provide EOTs.

How to make end of trip facility management easy with DIVVY technology

Of course, with the provision of EOTs comes the responsibility of managing them. A first-in, best-dressed approach is destined to fail – people need to know there will be a bike parking space and locker awaiting them when they arrive at the office, and they need to know their possessions are secure while they’re working.

The easiest and simplest way to manage EOTs is via a flexible booking system designed specially to manage shared assets, like DIVVY’s bookable assets system. DIVVY has taken its years of experience designing, installing and managing efficient and effective parking technology and access control systems and applied it to all bookable assets, including EOTs, meeting rooms, hot desks and shared workspaces.

Employees simply log onto the DIVVY portal and book their EOTs within the parameters set by the business. They then receive a QR code on their phone, which gives them access to the facilities they have booked. It’s that simple.

The DIVVY bookable assets system gives employees peace of mind, knowing their EOTs are booked and waiting for them when they get to work. They also know their belongings are secure because the only way the DIVVY booking system will release them is with their unique QR code.

And, of course, DIVVY’s booking system takes the burden of manual EOT management away from building management, admin and security teams. No more spreadsheets, granting and revoking access permissions from security cards, or dealing with frustrated staff who can’t access the facilities they need.

The same DIVVY booking system can be applied to office access, streamlining the process of access control, and reserving meeting rooms, turning an arduous process into an easy one and ensuring meeting rooms are used as efficiently as possible.

When applied across EOTs, office access, meeting rooms, and car parking, DIVVY technology creates a seamless, easy-to-use network across a business’s entire bookable assets portfolio.

To find out how DIVVY can make your business’s bookable assets work harder for you, get in touch with our sales team today.

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Bookable Assets

DIVVY and Dexus join forces at The Mill

DIVVY has once again teamed up with leading real estate group Dexus, this time at their unique heritage property The Mill at Alexandria. The DIVVY parking management system was rolled out at the property in June to facilitate tenant parking.

The Mill is a 1.9-hectare mixed use multi-tenanted property comprised of a mix of modern and refurbished historic buildings in Alexandria, NSW, with warehouse style offices, retail spaces and 130 car parking bays.

It is home to a diverse range of tenants, including GenesisCare, Bendon Lingerie, Seafolly, Under Armour and iconic South Sydney eatery The Grounds of Alexandria. The DIVVY parking management system was chosen by Dexus to facilitate tenant parking due to its ease of use. DIVVY’s market-leading access controllers, which use a QR code reader, allow tenants’ staff to scan in and out of the car park without fuss or delay.

DIVVY is now the preferred parking management system in 11-Dexus-owned properties nationwide, with more to come soon.

For further information, please contact sales@divvy.com.au.