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How DIVVY is helping businesses navigate COVID-19

There’s no doubt that the coronavirus pandemic has touched the life of every Australian and had an impact on every Australian business.

Since the first lockdown in March, it has been a time of great change and uncertainty. As individuals and businesses, we’ve needed to draw on our resilience and adaptability.

Here at DIVVY, we’ve been focussed on looking after our team and supporting our customers. We’ve also been finding new ways to help businesses get back to work as they navigate the new normal.

Our car parks

Since the pandemic took off in Australia, we’ve been working more closely than ever with our building owners and parking listers. We’ve been staying abreast of their COVID-19 policies and procedures to ensure safe and healthy car parks.

Our Enterprise customers

Our Enterprise system is helping businesses with vacant employee parking to increase efficiencies during COVID-19. It generates reports quickly and easily. The reports help businesses investigate whether they are eligible for a reduction in Fringe Benefits Tax or an exemption from the Parking Space Levy. Click here to read more about how your business can save on its car parking spaces during COVID-19.

DIVVY Enterprise features like Book on Behalf and Free Up My Space allow businesses to manage changing employee parking needs as the pandemic evolves. The system uses secure cloud-based technology, so it can be operated from anywhere.

It’s been an opportune time for our Enterprise customers with parking listed for public booking on DIVVY Marketplace. The demand for public parking is on the rise as people return to their workplaces but choose to avoid public transport. The contactless DIVVY pre-book parking system offers drivers peace of mind. There’s no handling of cash, pulling parking tickets, using payment machines or touching any shared surfaces at all with a pre-booked DIVVY car park.

Optimising bookable assets through smarter technology

For more than twelve months now, our employees have been entering and exiting our offices using contactless DIVVY access technology. Contactless access has never been more relevant. We’ve seen an increased focus on our technology’s ability to provide contactless access to bike lockers, end of trip facilities, meeting rooms and more.

After witnessing the challenges faced by businesses during COVID-19, we took the booking platform technology that works so well for parking and adapted it for a range of new applications.

Queuing and Contact Tracing Platform

Our Queuing and Contact Tracing Platform allows any business that is visited by the public to communicate with its customers:

• its peak periods
• its busiest and quietest days
• in the event of queuing, the wait time to enter the venue

The Platform makes it easy for customers to plan their visit before they leave home, helping them to avoid busy periods, save time and visit with peace of mind.

The Platform has pre-book capabilities, enabling customers to book their visit in advance to avoid queuing. It allows businesses to control the time, duration and number of customers accessing their premises, and even manage separate areas within the venue. This helps businesses to adhere to venue capacity limits and maintain social distancing within their premises.

Our Queuing and Contact Tracing Platform can also capture visitor contact details quickly and easily. It makes it possible to track interactions and crossovers between visitors and employees, helping with contact tracing should it be required. For those businesses conducting health attestation questionnaires, our Platform makes it quick and simple to collect and store visitors’ declarations of symptoms.

Find out how DIVVY are helping Australian supermarket giant Woolworths take care of their customers with their Q-Tracker tool here.

Back to Work Module

To help businesses safely transition their staff back to their workplaces, we have launched our new Back to Work module. It allows businesses to manage how many staff will be in the workplace at any one time, as well as maintaining a digital record of staff attendance in the workplace.

Staff use the DIVVY app to book a day and time to come into work. The booking parameters – how many staff can access the workplace, on which days and at which times – are set by the business. Just like the DIVVY parking experience, staff use a QR code on their phone for contactless entry to the workplace.

It makes it easy for businesses to meet public health directions and comply with COVID-19 Safety Plans in their workplaces.

We are here to help. For more information, please get in touch with our friendly team at sales@divvy.com.au.