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Grocery Shopping Goes “New Normal”

Few industries have been as impacted by the COVID-19 disruptions as the grocery industry, and new technologies are featuring heavily as the sector strives to adapt.

The subsequent lockdowns forced Australian supermarkets to respond by initially reverting to online channels and home delivery, and then — as the restrictions eased — they had to cope with social distancing in-store which blew out queues and waiting times.

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