Case Study: DIVVY and Enacon Parking

Since 2016 DIVVY has partnered with Enacon Parking to manage all pre-booked parking across their portfolio of diverse Sydney carparks. Today, DIVVY handles on average 1,851 parking transactions for Enacon every month.

Enacon Parking is a wholly owned subsidiary of Mulpha Australia, one of Australia’s most experienced real estate investors. In operation since 1979, Enacon is responsible for developing and operating Mulpha Australia’s parking facilities.

DIVVY pre-book parking is in operation at Enacon’s multistorey carpark at 2 Cathedral Street, Sydney, their hospital-adjacent open air carpark in Bella Vista, their valet parking at the Intercontinental Hotel Sydney and their hotel carpark at the Novotel Darling Harbour. Each one of these sites offers a completely different parking experience, but DIVVY pre-book parking works successfully across them all.

The DIVVY pre-book parking system allows parkers to select from hourly, daily or monthly parking options via the DIVVY app or website. The system manages payment and parkers then receive a QR code to their phone. The QR code is read by DIVVY’s market-leading access controllers at the carpark’s entrance and exit to allow access and egress.

DIVVY’s pre-book parking system has come into its own during the COVID pandemic. The cashless, contactless system offers peace of mind for drivers still moving around their communities but wanting to limit their risk. Commuters can avoid public transport with a pre-booked DIVVY car park that doesn’t require them to handle cash, pull parking tickets, use payment machines or touch any shared surfaces at all.

Matt Ormiston, General Manager of Enacon Parking, says,

“Since 2016, Enacon has depended on DIVVY to provide and manage a complete end-to-end pre-book car parking service across our Sydney carparks.

We know we can rely on DIVVY to market our carparks effectively, manage all pre-book customer transactions, and remit payments to us every month.

Their 24/7 customer care team handle any issues that arise, and all system and access controller maintenance is taken care of. The real time data and reporting that the DIVVY system generates provides invaluable insights into carpark usage. Enacon is happy to recommend DIVVY to other businesses looking to improve their parking systems.”

For more information, please contact our team at sales@divvy.com.au.