Suncorp & DIVVY: A case study in efficiency and savings

30/04/19

Discover how DIVVY Enterprise helped Suncorp make the most of their existing parking assets to deliver big savings for the business.

Suncorp, one of Australia’s largest financial services brands, operates a fleet of trade vehicles and manages the associated parking. In late 2017, Suncorp commenced a trial with DIVVY Enterprise at their 123 Albert St, Brisbane premises. The challenge was to efficiently manage the parking for their trade vehicles at the site, where there were two-thirds fewer parking bays than vehicles. Suncorp had been managing parking manually via spreadsheets, and to meet perceived demand, additional parking was being leased offsite – at great expense.

DIVVY’s trial got underway and the manual spreadsheets were eliminated, with DIVVY providing precise, accurate real time reporting about vehicles entering and exiting the onsite parking bays. It wasn’t long before DIVVY established the patterns of usage and it became clear how the trade vehicles and their parking could be managed more efficiently. As a result, Suncorp achieved thousands of dollars’ worth of savings by terminating all additional offsite parking, as with DIVVY’s real time parking bay management it was no longer needed. Suncorp also made significant savings by downsizing their trade vehicle fleet, after DIVVY’s reporting showed that the fleet could be streamlined without compromising the business needs.

As well as understanding what DIVVY could deliver in terms of efficiencies and cost savings, Suncorp was keen to trial the DIVVY user experience. Would it be a user-friendly parking management solution for their business? The outcome was clear – DIVVY had helped deliver significant savings to the business and the system was easy to use. The trial was deemed a success and Suncorp rolled DIVVY out to its Brisbane Square premises as well.

In mid-2018, hot on the heels of the Brisbane success story, Suncorp expanded DIVVY into the 10 Shelley St, Sydney office. Just as in Brisbane, DIVVY’s reporting established that fewer parking bays could be made to work harder with the DIVVY system. DIVVY showed that not only could Suncorp use their existing parking bays more efficiently through real-time management with the DIVVY system, the number of bays under lease exceeded requirements. Suncorp was able to reduce the number of parking bays, thereby returning even more savings to the business.

As well as managing Suncorp’s parking bays efficiently, DIVVY reporting is enabling Suncorp to manage the internal cost allocation of the car bays without fuss. Suncorp is using DIVVY reporting to allocate parking charges to business cost centres, based on how long staff park for. The data is gathered over a period and projections made, allowing costs to be appropriately distributed between business units. Suncorp also plans to unlock the Fringe Benefit Tax (FBT) reporting feature of DIVVY reporting this financial year, allowing maximum efficiency at tax time with minimum effort.

Joseph Harmon, Parking Administrator for Suncorp, says

“Suncorp started working with DIVVY in 2017, in our buildings in Brisbane and Sydney, as we were looking for a better system to fulling utilise our larger leased car parks and provide more accurate FBT reporting.

Suncorp uses DIVVY to provide convenient and reportable parking to our team members with tool of trade vehicles. The biggest change we’ve experienced since partnering with DIVVY is the ability to have online, accurate reporting of parking usage, along with better utilisation of our car parks. This enable our teams to book leased parks for specific time frames and provides greater flexibility and efficiencies for our business.

We are currently looking at expanding the service to our other buildings. Suncorp is happy to recommend DIVVY to other businesses looking to improve their parking systems.”

For further information on this case study, please contact Linda Boyd, DIVVY’s Business Development Director at linda.boyd@divvy.com.au